Customer Service in the Field (m/w/d)

Fleischmann Mietwäsche GmbH is a modern and family-run textile service company with about 250 employees. Our customers include hotel and healthcare, which are supplied with our high-class and sustainable (bio) textiles daily. To strengthen our locations in Unterschleißheim and Bruckmühl (Great Munich) as well as Hersbruck (Great Nuremberg) we are looking for a dedicated entry date per location for the next possible date Customer support (Customer Service) in the field (m/w/d) in part or full time.

The focus is on strengthening customer loyalty through the support and further development of existing customers in the respective care area. Conducting customer discussions and inventory as well as complaint management In case of interest and successful activity, co-responsible for the customer acquisition (distribution) in the areas of rental textiles in the hotel industry, health and care and in the professional clothing sector Cross-selling of the entire service portfolio for existing customers with scope of action Responsible implementation of the agreed objectives and measures in the field of activity Close exchange and coordination with internal services and management Preparation of analyses and reports Participation in domestic trade fairs, trade fairs and customer events

Successfully completed commercial training (e.g. Kaufmann/-frau für Büromanagement, Industriekaufmann/-frau), Wirtschaftsfachwirt/-in, Betriebswirt/-in or Business Studies or a comparable qualification; As an alternative to cross-comers with interesting CVs Ideally professional experience in customer support in indoor or outdoor services High level of customer orientation, initiative and motivation and commitment Good time management and high loadability, negotiation skills and communication skills Funded knowledge in handling Microsoft Office applications High readiness for travel, but without overnight stays Ability to work independently, independently and targeted Class B driving licence

Long-term, stable and trusted cooperation in a challenging, dynamic environment Above-average, attractive salary package with incentives and success-based annual bonus Service vehicle and modern workplace in our office spaces with high quality work equipment (laptop, smartphone) Flat hierarchies provide excellent possibilities for further development and ascent Regular employee events for networking within the company Active participation of a regionally leading medium-sized company Onboarding Day, sponsoring system for new employees and qualified training in the field Responsive, varied activities Support in your career development through internal development possibilities: We see employees as our human capital!

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