Team Leader Customer Service / Call Center Vodafone (m/f/d)

Take responsibility for your team and team key figures in the Service Center area permanent presence in the team as a motivator and daily employee contact Keeping agreements through regular potential talks Conducting team meetings and feedback talks regular metric analysis and evaluation

completed commercial training, multi-year experience in employee management and well-founded expertise in customer contact management and like sales aim-oriented, self-responsive and economic action as well as pronounced self-organisation good, analytical numerical understanding and ideally affinity for sales work Communication talent with high sense of responsibility, safe in handling digital tools and collaboration technologies excellent knowledge of German (C1 level) & safe handling of popular PC applications

Your new job: Vodafone and enjoy a secure job with flexible working hours and attractive pay. We offer you a long-term perspective in an international team. We offer you: future-oriented workplace with permanent employment contract from the first day Fixed salary plus additional earnings due to commission payments and performance-oriented remuneration 30 days holiday claim an individually tailored installation the tension and the fun of building a project successfully on site a pleasant, very collegial and modern working environment the chance to bring your ideas and experiences demand-oriented and continuous development Jobticket (Augmentation for Germany Ticket) + Company-Bike Leasing various benefits for online retailers (e.g. cinema, events, technology) free underground parking and much more Why regiocom? We offer you more than just a job – with us you will find a long-term perspective as a team leader (m/w/d). We are a diverse, open-minded company and look forward to applications from people with and without disabilities. We look forward to seeing you! !