Assistant to the Managing Director (m/f/d)

Education Next Level stands for practical, digital and future-oriented educational opportunities. With passion for learning and development, we accompany people on their professional path. Empathic, competent and with modern tools. We value individual promotion, modern teaching methods and sustainable development. Our interdisciplinary team is working closely to shape educational processes in a future-oriented manner and to set impulses for a better learning culture. We are convinced that education is the key to personal and social progress For the next phase of growth, I am looking for an assistant (m/w/d) as managing director who supports me in the organization, customer communication and project structuring.

Assistant to the management: You are the right hand of management and make sure that organizational structure and communication work smoothly. These include scheduling, travel organization, coordination of ongoing tasks and prioritization of operational to-dos.

Information, Calendar & Task Management: You take responsibility for the overview of mailbox, calendar and task management. You bundle incoming information from different channels, structure it according to existing criteria and prepare it so that nothing is lost. You always think one step ahead, recognize relationships and keep all to-dos, deadlines and priorities in mind. You are thus the capacity expansion of the management – someone who thinks, relieves and creates an overview.

Sales & Customer Management: You will accompany the entire sales process from the date backup, the follow-up of sent documents to the maintenance of the CRM system after each conversation. For a clear follow-up of leads, take care of no-show cases and help create sales presentations and offers. By using AI-based tools, you support the automation of follow-ups, data management and reporting.

Project management & customer support: You take responsibility for ongoing customer projects, ensure clear structures and deadlines and ensure that tasks are implemented on time. You work closely with the team and think proactively in the future to identify bottlenecks or potentials at an early stage.

Structure & System Building: You love order and build it everywhere. You develop and optimize internal systems, automations and SOPs, motivate folder structures and ensure clear processes in all business areas. You are the person who demands structure, introduces and lives.

Office & Financial Organization: You support in the preparatory accounting, collect invoices, collect permanent orders and ensure that all payment topics are organised.

Social Media & Communication: You support the maintenance of social media channels (LinkedIn, Instagram, Facebook), keeps content up to date and makes it a consistent appearance of the brand. You work closely with the marketing team or external service providers.

Recruiting & HR Management You accompany the entire application process – from the point of view of the applications, the appointment of the talks to the communication with applicants. Internally you are central: contact person:in for employees:inside and for clear processes and priorities.

Proactive customer support: Ensuring high customer satisfaction within the framework of consulting projects through proactive communication, support and optimising customer results (KPIs).

Online & Offline Event Management: Planning, structuring and placement of monthly online webinars for customers, as well as internal company events.

Organizational talent with system thinking: You always keep an overview in a dynamic environment and a variety of projects and make it possible to set priorities and coordinate different contacts. You have the pleasure of automation, process optimisation and use AI tools specifically to simplify and speed up processes.Chaos is a signal for you to create order.

Communicative & foreseeing: You recognize what is next before it is said. You communicate clearly, solution-oriented and are able to bundle and share various information streams.You can communicate excellently by phone, chat and e-mail and have a good understanding that lets you answer questions quickly and effectively.

Experienced in Project & Task Management: You have already supervised projects independently or taken responsibility in customer processes. You can prioritize, delegate and maintain tasks.

Interested in sales: You bring understanding of the sales process and do not have any fears of contact with customers or interested parties. You support professionalism and joy in customer contact.

Digital Natives: You work safely with modern tools such as CRM systems Close, ClickUp, Trello, Miro or Google Workspace. Online communication is natural for you, social media is not a new country. We work exclusively with state-of-the-art tools both in our own and in customer projects, which is why you should know well in the online world. Artificial intelligence is not a future music for you, but part of your daily workflow. Just as important: You go to the phone without hesitation, follow, listen well and know how to keep a conversation.

Reliability & discretion: You work conscientiously, reliably and also maintain absolute discretion in sensitive issues.

Direct cooperation: You work directly with the management, bring your own ideas and make decisions together. You will gain deep insight into the entire business life cycle and gain valuable experience in entrepreneurship, strategy and implementation.

Working culture & growth: An excellent working culture awaits you in a dynamic, fast-growing company with excellent customer successes and the need to really help and make a positive difference.

Insights & Learning: You benefit from existing coaching and mentoring programs within the company, thereby gaining exciting insights into ways of thinking, strategies and themes that convey you professionally and personally.

Close & direct cooperation: You work on site in our office in Schweinfurt – because we care about close cooperation, short paths and real cooperation. Here the essentials do not happen by chat, but page by page.

Asynchronous communication: We focus on clear structures instead of too many meetings – for maximum freedom, self-responsibility and efficient work.

Technology & Onboarding: We use state-of-the-art tools and processes to enable you to work quickly through optimized onboarding and to work productively from the outset.

Personal development: Your growth potential is great – you decide yourself where your role and responsibility will develop in the coming years. In addition, you have access to our further education. .