Business Performance Consultant – On Board Revenue (m/f/d)

You check whether sales targets are achieved, identify problems and coordinate solutions with the teams on board You visit ships regularly and work directly with sales teams You control whether actions, advertising and standards are implemented correctly You support, train and give feedback to the teams on board You plan and coordinate marketing measures on board in coordination with the Head Office You select appropriate sales actions from predefined concepts and adapt them to the respective ship You follow sales figures, prepare analyses and pass on results and recommendations for action to the Head Office You conduct competition analyses

You have a degree in business management, tourism, hotel industry or a comparable qualification You bring professional experience in the commercial area of a shipping company, onboard repentue or in the hospitality environment You have experience with various sales areas such as Retail, Spa, Casino, Gastronomy or Country Trips You have already worked in the international environment, especially with customers from Germany, the UK and the USA You have a good understanding of sales planning, sales figures, trends, marketing and KPIs You work safely with Excel and can analyze and prepare sales data You think analytic and take concrete action from figures You communicate clearly, work structured and can work with different teams

For a current project application, we are looking for a consultant (m/w/d), who works closely with our internal departments within the framework of an external consulting mandate. The position is based on one of our consulting partners and not part of a permanent appointment at MSC Cruises. The OBR Business Performance Consultant is responsible for the development and implementation of the commercial strategy of all onboard sales areas, including Casino, Retail, Spa, Speciality restaurants, Country trips, Beverage programs and other guest services. The aim of the position is to increase profitability on board by implementing all commercial measures in close coordination with the supervised ships and complying with brand standards and budgeted targets. The role combines strategic planning, data-based performance monitoring and close, practical cooperation with the board teams. The position is predominantly land-based, but requires a high travel activity, in particular for boat visits, audits and the implementation of new initiatives. .