Account Manager - Customer Service / Accounts Receivable / Accounting (m/w/d)

As an emerging FinTech, we simplify the processes of start-ups, self-employed and companies with our smart digital solutions. Because we believe that they are who advance our society. With our web-based tools, our customers manage their finances, bills and accounting from anywhere. You are a competent and trustworthy representative for our inventory customers:in the factoring (request sale), especially for small and medium-sized companies. You enter your customers: both by phone and e-mail and always puts the satisfaction first You develop through your deep understanding of the needs of the customers: inside proactive solutions and are able to quickly and easily find the best solutions for them. You are drawing high accuracy in the customer's contract management and supporting our customers as active:r Partner:in You take responsibility for the audit, verification and booking of invoices in debitor management, always keep an overview of all payment transactions and make sure that the accounts are error-free You take over the dungeon in payment problems and make sure that clarity is created quickly. In doing so, you always proceed in a solution-oriented manner and provide an open communication with your client:

You have a business degree or a well-founded commercial training You have extensive experience in customer support, ideally in the financial sector. Your strong customer and service orientation is self-evident and shapes your way of working You can do it with your sympathetic and communicative way to inspire our customers and build long-term relationships You go proactively to complex customers:inside, and challenges, and develop sustainable solutions, only when your client is satisfied:inside You enjoy dealing with numbers and analysing data to make informed decisions and support your customers as best possible You bring a solid understanding of accounting

Active participation: taking responsibility from the start and implementing own ideas A great team: 70 employees, team events and regular tables Healthy work-life balance: Flexible working hours & Home Office (hybrid), part time possible, 28 days vacation Intense incorporation: Individual integration with knowledge and hospitations in the teams Numerous additional services: occupational pensions, shopping card, 1,500 euros JOBV1_EN