SVA System Vertrieb Alexander GmbH | Germany | Deutschland gesamt bundesweit | Permanent position | Full time / Home office | Published since: 07.03.2026 on stepstone.de
ITIL-Trainer – SVA Academy (m/f/d)
As one of the leading system houses in Germany, we offer you a wide range of opportunities to find your professional home in an exciting professional environment and a growing industry. With us, you have to develop the free space of innovative solutions that already reach the future and prove themselves in the long term. Strengthen our team as an ITIL trainer (m/w/d) at one of our locations throughout Germany. The SVA Academy is the training and training team of the SVA and supports customers and employees to develop their IT knowledge in a practical and sustainable manner. We provide technical know-how, methodological skills and soft skills in modern learning formats – from presence training to e-learning. Our focus is on application-oriented content that can be used directly in everyday work. We work closely with leading technology partners and accompany learners on their way to professional and personal development. .
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Your tasks • Your profile • What we offer
Implementation of ITIL® trainings in presence, virtual or hybrid Transfer of ITIL® best practice concepts according to ITIL®4 Preparation, implementation and follow-up of training and workshops Adapting the training content to target groups and customer specifications Support for participants in exam preparation Development and maintenance of training documents, presentations and exercises Optional: Advice from customers in the introduction and optimization of ITSM processes
Complete training or studies in the field of computer science, business informatics, software engineering or comparable qualification Multi-year practical experience in IT service management Current ITIL certifications (at least ITIL®4 Foundation, further qualifications of advantage) Certification as accredited ITIL® trainer of advantage Didactic skills and joy in knowledge transfer Very good presentation and communication skills Self-employed, structured and customer-oriented work Ready to travel (depending on the application model) Good communication skills with very good German skills (level C1 or higher), good English skills are advantageous (level B2 or higher)
Flexibility: Our teams decide which division between mobile work and local presence is appropriate depending on the area of responsibility. We also offer flexible working hours and 30 holiday days. Corporate Benefits: You have the opportunity to use monthly changing, attractive employee discounts. Precautions for the future: Benefit from an occupational pension scheme with employer grant. Training: We support your personal and professional development with a diverse range of training courses – from internal training through experienced colleagues to external training. Individual start: A comprehensive onboarding event allows you to get the ideal start. Culture & cooperation: We live a corporate culture with open doors and an appreciation atmosphere in which your own initiative and your commitment are supported. Modern equipment: You will get a smartphone and notebook with operating system by choice. As an owner-guided, independent system house, with passion, soil adhesion and high service quality, we accompany our customers from planning to operation. We stand as a partner for future-proof IT solutions across Germany and place particular emphasis on personal exchange. More information about us can be found on our career page: sva.de/carriere
Location
 | SVA System Vertrieb Alexander GmbH | |
| bundesweit | ||
| Germany |
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