Customer Service Clerk - Inbound (f/m/d)

As one of Germany's leading parcel service providers, we ship over 600 million annually. Packages worldwide. To achieve this, more than 8,000 employees are employed nationwide at around 70 locations. GLS Germany is now looking for sales & customer support at Telesales in Essen Customer Service - Inbound (w/m/d) Unlimited in full time You love contact with customers? Your motivation is to satisfy customers and provide you with an extensive service? Then we have the right job for you!

As a supervisor of our existing customers, you accept telephone and written requests, check and process them independently Whether invoice declaration, price negotiation or master data change: You are the contact person for our customers and at the same time the GLS language tube You work closely with the departments Sales, Backoffice and Pickup Management

Dealing with customers is familiar to you, ideally you bring experiences from the customer service or call center environment You can also work in difficult cases and like the challenge to solve them You know the common office applications (Word, Excel, Outlook) and are safe to use the PC Your very good knowledge of German complete your profile

Continuation: Start with us. We promote your personal and professional development. Onboarding: We provide a comprehensive integration in which you get to know essential interfaces such as the depots, contact persons and your tasks. Employee discounts on corporate benefits: You get a wide range of employee discounts at various online portals. In order to ensure that you are well secured at your age, we grant your pension. Great team: An open corporate culture is important to us. This is why a dedicated team is waiting for you, which welcomes you warmly and is helpful to you. Bike Leasing: Use our bike leasing program and move to work in an environmentally friendly way. Flexible workstation: You have the opportunity to work in part on a mobile basis. Employees: Benefit from our 'workers' program and ensure you attractive additional payments for any successful recommendation. JOBV1_EN