0System administrator for VPN solutions on the frontend (m/f/d)
BWI GmbH | Germany | 81xxx, 53xxx, 80xxx München, Bonn | Permanent position | Full time / Home office | Published since: 28.01.2026 on stepstone.de

System administrator for VPN solutions on the frontend (m/f/d)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,700 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. System Administrator für VPN-Solutionen im Frontend (m/w/d) from now on and in full time in Bonn, Munich. The SSO CO 1 ITOM 3 Remote Access Service 2 department is responsible for trouble-free, SLA- and OLA-compliant operation of different VPN solutions up to the degree of secrecy VS-NfD. At present, various hardware and software products from the manufacturer geua GmbH are supported in the frontend. The tasks include 2nd Level Support, regular testing of new releases and the contractually agreed IMAC/R/D activities. The department currently comprises about 30 employees (subdivided into 3 teams) and is represented nationwide at 5 locations. The second level B team is responsible for the 2nd level support of the supported software products. The currently 8 employees and 2 trainees of the team are located in Bonn and Munich. .

Your tasks • Your profile • What we offer

Self-learning of incoming disorders within the Second Level Support Fix Remote Access Solutions in Customer and Own Operation Planning, evaluation and implementation of changes of IT services Participation in test and quality management in the role of the tester Installation and configuration of RAS solutions in compliance with applicable security requirements Care and development of technical documentation

Successfully completed IT vocational training (e.g. computer science for system integration) or comparable training At least 3 years of professional experience in IT operation Knowledge and experience in the application of ticket systems and knowledge databases Knowledge of user support via remote maintenance Knowledge of how to use Windows 11 Experience in support of VPN solutions Analytical skills, initiative, readiness to learn, strong customer orientation, strong team and communication skills

Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustment Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical We support your professional and personal training through individual measures and free access to LinkedIn Learning In addition to the possibility to lease a job bike, you benefit from numerous offers in the fields of sports and nutrition

Location

ava BWI GmbH
80637  München, Bonn
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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