Fressnapf Holding SE | Germany | 47xxx Krefeld | Permanent position | Full time / Home office | Published since: 22.04.2026 on stepstone.de
Senior Expert Retail Performance Manager - Optimization & Digitization of Store Processes (m/f/d)
Happier Pets. Happier People. This is our vision - and the reason why we have become the number one in Europe for pet needs. We are committed to making life easier, better and happier with pets. But we don't stop here! Every day we work to make our logistics faster, more networked and smarter – all for our digital and stationary sales channels. To take our next big steps, we are looking for ambitious heads to take responsibility and to shape the supply chain of tomorrow. Are you looking for impressive projects, innovative technologies and real development opportunities? Welcome to Fressnapf. .
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Your tasks • Your profile • What we offer
Happier Pets. Happier People. This is our vision - and the reason why we have become the number one in Europe for pet needs. We are committed to making life easier, better and happier with pets. But we don't stop here! Every day we work to make our logistics faster, more networked and smarter – all for our digital and stationary sales channels. To take our next big steps, we are looking for ambitious heads to take responsibility and to shape the supply chain of tomorrow. Are you looking for impressive projects, innovative technologies and real development opportunities? Welcome to Fressnapf.
You analyze store processes and performance indicators and identify specific optimization potentials, e.g. in the flow of goods, at the cash register or in the use of personnel You take action to increase sales, goods availability and productivity and bring them into implementation together with the branches Introduction and further development of tools and working methods for increasing efficiency in the daily store You drive digitalization and automation in a targeted way where You simplify processes and relieve employees in everyday life You recognize functioning solutions in individual branches and make sure You are scaled as best practices Preparation and moderation of workshops and trainings to convey new processes in a comprehensible way and anchor them sustainably You accompany rollouts of new concepts or systems, are regularly in local branches and make sure that measures are also really taking action
Completed studies in the field of business management, retail management or a comparable qualification with relevant practical experience in retail You bring several years of experience in an analytical or operational control function and know the processes in the branch business from practice Knowledge of KPI analysis, reporting and performance control in the retail environment You work data-based, recognize relationships quickly and can prepare results clearly and understandably Structured, independent mode of operation and high level of implementation and hands-on mentality You communicate safely with different target groups – from branch to management – and are ready to be on site regularly throughout Europe
Your workplace: open-minded environment and a modern logistics centre Your freedom: proportional Mobile Working (60%) and flexible working hours Your team: open, family, value-estimating culture incl. Duzen and team events Your role: high self-responsibility and freedom to implement your ideas Your development: regular trainings and seminars in our Academy Your four-legged: Dogs are welcome in our offices (Campus) Your health: numerous offers for precaution, fitness, yoga@work etc. Your Benefits: employee discounts, service wheel, occupational pensions etc. .
Location
![]() | Fressnapf Holding SE | |
| Feringstraße 14, 47809 Krefeld | ||
| Germany |
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