Technical Product Expert Sales (m/f/d)

Company: Fashion Digital GmbH & Co. KG Contact person: Larissa Müller Place of use: Central Düsseldorf Settings: Full time Entry date: now Duration: unlimited Tradition & Innovation, Fashion & Facts, Retail Stores & Onlineshops – the core of our group of companies is to bring things together that seem contrary. There it is only consistent that we also unite people who are as diverse as the styles we sell. What connects us: a hand-on mentality and a will for design. Do you recognize yourself? Then become part of our team. Let's create the future of retail. Together. Start your career at Fashion Digital GmbH & Co. KG, a sister company of Peek & Cloppenburg B.V. & Co. KG, based in Düsseldorf. Fashion Digital plans, projects, develops, configures and operates efficient systems and applications along our value chain as our central IT service provider. There are two independent companies Peek & Cloppenburg with their headquarters in Düsseldorf and Hamburg. This ad refers to the Düsseldorf company group, whose home locations you can find here: peek-cloppenburg.de/de/stores.

Be a central interface: you act as a specialist and technical contact for sales, e.g. cashdesk, in-store logistics, area applications, marketing and reporting. Rate & optimize products: You have deep knowledge of your specific product, provide detailed insights into complex issues, continuously evaluate the product and provide targeted improvements. Requirements & Backlog specify: You work closely with the Technical Product Owner and the business experts, analyse as well as define requirements precisely and supports the backlog care and prioritization. Support development & quality: You guide the development team through clarification of the requirements, coordinate with business experts on problem solving and carry out test activities to ensure the technical quality, stability, performance and viability of the software. KPIs, Support & Compliance: You define and measure target achievement including KPI reporting, act as the first point of contact for technical problems or product incidents and ensure compliance with legal regulations and industrial standards. Support PCL product control: You support your product or product group defined in Product Communication Landscape (PCL).

Your educational path: You have a degree in economic informatics, computer science or a commercial or IT-related training or a comparable qualification. Your strengths: You think analytically, express yourself through a deep understanding of the product and have the ability to act as a reliable point of contact for complex technical questions and malfunctions. You are also able to communicate between developers, business experts and stakeholders. Your profile: You bring 2–3 years of professional experience and have profound knowledge of the technologies and tools used in product development. Basic knowledge of Jira and Confluence are also available.

Onboarding: You will get a comprehensive integration with us and get the support you need. Flexible work: The mix of home office and office helps you to perfectly match your profession and private life. Career planning: Use our diverse seminar offer to develop yourself personally and professionally. With our individual career planning that is precisely tailored to your strengths and goals, we will keep you posted. Benefits: Enjoy 25% Family & Friends discount in our group stores in Germany. Get access to various health services, exclusive discounts and attractive employee benefits from our partner companies. .