S-Payment GmbH - Ein Unternehmen der DSV-Gruppe | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 26.01.2026 on stepstone.de
Quality Manager (m/f/d)
Do you want to help shape and change the payment of the future? Then become part of our team at the S-Payment! The S-Payment belongs to the DSV group and is the tactor for all payment topics in the Sparkassen financial group. We recognize trends, create new impulses and advance savings banks with innovative payment solutions – and we have a direct influence on over 45 million end customers. We develop and market payment solutions for both PoS and e- and M-commerce. Among other things, this includes contactless payment with cards and the smartphone (App “Mobile Payment” for Android as well as Apple Pay with the Sparkasse) and much more. .
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Your tasks • Your profile • What we offer
You design, operate and develop the quality management system according to ISO 9001 of the S-Payment – as a basis for a high, holistic quality of our services and optimal customer satisfaction. You develop and develop QM document templates, quality standards and procedures; advises specialists in document and process design based on valid templates and standards. You conduct formal audits and releases and manage the inventory of valid documents and processes. You plan, organize, conduct and monitor internal and external audits to ensure defined processes and check the proper processing of service providers. You take measures, define them and support the areas of implementation – including quality-secured posture. You coordinate and control quality assurance measures: monitor compliance with quality standards in projects, carry out risk assessments with a view to quality, and participate in the development and development of suitable control and key payment systems. You analyze results, identify optimization potentials, and advertise complaints to identify vulnerabilities and derive actions together with the specialist officers.
Complete studies (e.g. economic engineering, computer science, business informatics, BWL with QM focus) or a comparable qualification. Multiannual experience in quality management of services, ideally in the payment or financial environment. Safe in audit methodology (internal/external) and in dealing with service providers and their control. Funded knowledge in process management, risk assessment, KPIs and common QM tools/methods (e.g. PDCA, root-cause analyses, FMEA, 8D). Strong in moderation, workshop design and change/stakeholder management. Systematic, analytical and independent operation with high quality and process orientation as well as pronounced service orientation. German and good knowledge of English in word and writing. Remarkable: relevant certifications (e.g. DGQ Quality Manager:in / Auditor:in, Six Sigma Green/Black Belt).
Flexible working time Holiday days plus Mobile work Individual training Bike leasing Canteen Company events Sports No contractual trial period
Location
 | S-Payment GmbH - Ein Unternehmen der DSV-Gruppe | |
| 70565 Stuttgart | ||
| Germany |
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