Hellmann Worldwide Logistics SE & Co. KG | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time | Published since: 17.08.2026 on stepstone.de
Commercial Employee Customer Service (mwd)
About us Ready to shape the future with us? At Hellmann, our employees are at the centre of all our actions – because relationships count for us. Being part of Hellmann means more than just getting into a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on four values: caring, entrepreneurial, forward-thinking and reliable. You find yourself in these values? Then become part of our FAMILY – with around 10,000 employees at more than 200 locations worldwide. For the better. Together. As an employee in our customer service, you are the interface between our customers, sales and operational management in land transport. You can support customer retention by receiving transport orders, answer questions and provide tailor-made solutions. .
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Your tasks • Your profile • What we offer
About the job You enter our customers and partners in land transport and are contact persons for inquiries and complaints
You keep constant information exchange with customers and partners on show events
You take communication and coordination with sales
You monitor shipments proactively and provide reports
You're working broadcasts in the field of forwarding national
About You You have successfully completed your training in the field of forwarding/logistics and have ideally been able to gain first professional experience in land transport
You have a structured way of working, are resilient and are an absolute team player
Your communication behavior towards customers and partners is binding and friendly
You have experience in handling prediction software and common MS Office programs
You have English skills in word and writing
About our advantages Hellmann Spirit: Du-Kultur throughout the company, regular team and company events, birthdayless of the German TV lottery
Work-Life Integration: Flexible Working Hours
Additional financial services: holiday and Christmas money, occupational pensions and benefits, Up to €1,600 net premium for the recommendation of new colleagues, benefits and offers for travel, leisure and culture
Health & well-being: Corporate fitness via Hansefit
Family: Holiday days for care of relatives and special events
Specialist & personal development: Newcomer Days, training and further education through our Academy, Digital Learning Platform (LearningHub)
Equipment: laptop
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, disability, religion, ethnic origin or sexual identity: We look forward to getting to know you! If this great opportunity enthuses you and brings you the right conditions, click on BEWERBEN! Do you have any questions? Then please contact our responsible Recruiter*in. Manuel Barrera +49 (1514) 1459898
Location
 | Hellmann Worldwide Logistics SE & Co. KG | |
| 21035 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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