ZWILLING J.A. Henckels Europa GmbH | Germany | 42xxx Solingen | Student job | Part time - flexible / Home office | Published since: 06.07.2026 on stepstone.de
Werkstudent - Regional Sales (m/f/d)
The ZWILLING J.A. Henckels Group stands for tradition and continuous growth - national and international. The kitchen division specializes in the production and distribution of high-quality products for modern kitchens. Innovation power is invested in products and processes alike and therefore always reacts quickly to the changing requirements in the market. Thanks to an internationally strong brand portfolio with the core brands ZWILLING, STAUB, MIYABI, BALLARINI and DEMEYERE and worldwide sales and production companies, ZWILLING J.A. Henckels is the leader in the premium consumer goods sector. To support our regional sales team, we are looking for Werkstudent (m/d)
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Your tasks • Your profile • What we offer
For the team Customer Service B2B Domestic EU (DE/AT/FR) we are looking for active support in the following tasks: Processing and tracking of ongoing recall actions (document, tracking, credit) Coordination and follow-up of open complaints with logistic service providers (Rhenus, DHL etc.) Organisation of collections of defective shipments and processing of replacement deliveries in SAP Processing of accounting complaints that may lead to a delayed payment receipt or draw credits Answering and tracking customer requests related to shipments, complaint processing, billing
The body is first terminated until 31.12.2026.
Continuous studies in the commercial sector or in a comparable course First professional experience in sales service or customer service good MS Office knowledge, especially Word and Excel SAP knowledge (ECC 6.0 or S4 Hana) of advantage very good knowledge of German and good English in word and writing Embossed service and customer orientation High level of initiative, sense of responsibility and a structured way of working Weekly availability of up to 20 hours per week, in the semester holidays more hours per week are possible
Flexible working hours Payment by fare (IG metal) partly Homeoffice incl. Notebook possible Own work Collecting practical experiences A modern and very good restaurant Very good accessibility with the public transport and car as well as a parking space directly at the factory for all employees ZWILLING discounts in the shops and also in the online shop Corporate Benefits and more...
Location
 | ZWILLING J.A. Henckels Europa GmbH | |
| 42657 Solingen | ||
| Germany |
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