Trainee Customer Service (m/w/d)

Elis is Europe's leading expert in textile services. More than 56,000 people at 440 locations in 30 countries ensure that the supply concepts of approx. 400,000 customers around the world run like at the snoop. A lustre that deserves respect! In Germany and Austria, we supply our customers, from our 45 locations, which we support from our head office in Hamburg, with a variety of rental textiles, for example from hotel and gastronomics, health, industry and trade, so that You can work under best conditions. This makes sense not only for our customers, but is also a sustainable business model at a steady growth rate! Your way to tomorrow's leadership An exciting journey awaits you as part of our two-year trainee programme. You start in a dynamic and future-proof working environment and are intensively promoted from the outset. With our tailor-made ''On the Job'' development program, we will prepare you for a future leadership position. Professionals from a combination of practical experience, personal development and excellent perspective for your career at Elis as

at our location in Flechtingen, Schleswig or Vechta .

Leader of tomorrow? Sure! But because we don't just throw you into the cold water, you start with our streamlined trainee program. Here you can learn everything about customer support – from basics to professional know-how. You work in a motivated team that raises content and can always bring you your own ideas. On your way to the management of customer support, the following main topics are: As a direct contact person: be there for our customers, from small business to key account – by phone, e-mail and also personally Customer satisfaction has the highest priority: always offer the best service and manage each request in a solution-oriented manner Promote customer loyalty: maintain long-term relationships and build confidence In short, you will get insights into all processes relating to customer support, from new integration to consulting to public customer support.

A completed study – ideally with customer contact or service orientation First practical experience, for example, through student jobs Joy in dealing with people and a real service Patience and empathy combined with clear, transparent and friendly communication Team spirit and willingness to learn to constantly develop Flowing German (C1 / C2) in word and writing

Future prospects Your start with us means: exciting projects at the site, attractive payment and tailor-made provision for a future leadership position Occupational pension Local social and special services such as B. an occupational pension scheme Company Bike Grant to the dream bike as part of our company bike program Corporate Benefits Employee discounts for various promotions and brands System-relevant and crisis-proof Through our system-relevant service, we are also a reliable employer in times of crisis. Company events We are celebrating our successes together with corporate events or monthly employee activities, such as flame-cakes or pizzas from the food truck Teamwork Experienced teamwork with flat hierarchies as well as agile working and decision methods Real support The managers and professionals on the ground are there at any time after the introduction – for personal and professional development there are various measures on top Trainee program We will give you the tool for the future takeover of a leadership role and support you on your career path Development Internal developments can be demonstrated by numerous examples and are of course also possible for new employees. JOBV1_EN