0Deputy manager (m/f/d)
Novotel & ibis Airport Düsseldorf | Germany | 40xxx Düsseldorf | Permanent position | Full time | Published since: 31.10.2026 on stepstone.de

Deputy manager (m/f/d)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


Welcome to The Chocolate on the Pillow Group! We are one of the leading multibrand hotel operators in the DACH region with a portfolio of over 20 hotels, which continues to grow. With over 700 employees, our group operates hotels under the brand “GHOTEL hotel & living” and “nestor” as well as other houses among the brands of international hotel operators Accor (Novotel, ibis Styles, ibis, ibis budget, TRIBE, the hoxton), Marriott (Moxy) and Intercontinental (Holiday Inn, Holiday Inn Express).

We are hoteliers from passion and passionate hosts. We work together every day to live and communicate hospitality in all their facets. We believe in the magic of little things! Our drive is to make things right for our counterpart through our personality, cordiality, sense of responsibility and self-initiative. We think ahead and let our guests, our teams and business partners know that we have already taken care of everything. We wish people on our side who want to share and transport this attitude.

Novotel Düsseldorf Airport opened in April 2021. Together with the neighbouring ibis Hotel we have a total of 390 stylish and modern rooms (210 Novotel and 180 ibis). Get to know a young, attractive and dynamic hotel chain.

Start an exciting future with The Chocolate on the Pillow Group

For the Novotel Düsseldorf Airport we are looking for you now!

Type of employment: Full time

Your tasks • Your profile • What we offer

Free parking in the hotel's underground garage Legal Sundays and holiday supplements Flat hierarchies and short decision-making – live with us a real hands-on mentality An individual and structured incorporation phase Best climbing and further development opportunities as well as exciting in-house trainings Attractive employee conditions for overnight stays in numerous hotels in the COTP Group and ACCOR Hotels including benefits with Family & Friends rates Employer grant to the VWL (responsible benefits) (bAV) Participation in the INCENT employee benefit program

Team lead and develop: In close cooperation and coordination with the chef, You lead the chef’s chef’s team in daily operation, distribute tasks clearly and make sure everyone knows their responsibility. Through practical instructions at the post office, regular feedback and targeted coaching, you can improve the craft skills and cooperation in the team. À-la-carte-Abendgeschäft is responsible for: You control the kitchen drain during your shift – from the Mise en Place to the coordination of the items to the issue on the pass. You actively work with and ensure taste, orientation, temperature and reliable preparation times, even in the event of a high number of guests. Designing cooperation with the service: You agree to reservations, expected utilisation, special requests and the end of the evening service closely with the service team. For bottlenecks, set clear priorities and ensure a calm, solution-oriented communication. Chef represented: You support the chef in the organization and deployment planning and take over the operating kitchen management in his absence. You make decisions within the agreed requirements and ensure the implementation of agreed standards. Development of the offer and quality: You introduce ideas for an attractive, economically feasible à la carte card and implement recipes, portion sizes and presentation standards in the team. Guests can also enjoy the food quality for conferences, events and buffets. Control goods and costs: You organize demand-oriented orders and professional storage, control stocks and support the monthly inventory. You pay attention to goods use, yield and compliance with agreed budgets and reduce food losses. Reconcile hygiene: You monitor compliance with the HACCP requirements, including complete documentation, instruct staff and ensure that deviations are eliminated immediately.

Complete training as a cook/kitchen and several years of professional experience in the hotel industry or gastronomy, ideally as a sous boss or in a comparable function with leadership responsibility. Experience gained in the à la carte business and the pleasure of actively shaping and operating the evening service. You are creative and have as a personal goal to improve the food quality daily to present our guests a great gastronomic result A team-oriented leadership style: you give orientation, impart knowledge intelligibly and develop employees through coaching, constructive feedback and your own role model. Clear, respectful communication and the ability to remain sovereign even under time pressure, to set priorities and to guide the team safely through the service. High quality standards, economic thinking and safe knowledge in goods management, kitchen organization and HACCP. Reliability, initiative and readiness for regular evening, weekend and holiday services.

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Location

ava Novotel & ibis Airport Düsseldorf
Düsseldorf
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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