Electronic Banking Support/Hotline (m/f/d)

We offer attractive conditions and numerous additional services that promote your professional and personal development. This is what we expect: an attractive salary based on the TVöD as well as an occupational pension scheme and an occupational health insurance Possibilities for participating mobile work and reconciliation of work and family a closely supervised incorporation and specialist seminars for your start Team events, company sports community and an operating restaurant a secure perspective in a regionally rooted company with social responsibility ... and much more. Your tasks: Telephone support of our commercial customers in technical questions about different payment programs Accompanying/configuring the S-Firm software Analysis/error diagnosis and elimination of technical disturbances in the programs close cooperation with the main supporters of customers and colleagues of the Payment Group Your profile: completed training in the IT, banking or commercial sector or a comparable qualification knowledge or willingness to work intensively in electronic payment transactions (SEPA, transfers, direct debits) technical affinity and analytical and solution-oriented thinking high sense of responsibility in handling sensitive bank and customer data Communication strength as well as independent, structured and service-oriented operation Working time: full time or reduced full time (min. 80%) Ursula Berg (Personal Management, tel.: 0261/393-73587) and Yvonne Students (commercial customer service center, tel.: 0261/393-25034) are very happy to be available for queries.

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