Intern in Digital Innovation and User Experience Design (Mandatory Internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00045W4 Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans. Mercedes-Benz Cars Sales and Customer Experience (SC) includes the functions of Sales, After-Sales, Marketing and Product Management of Mercedes-Benz Cars and takes care of the development of the global sales organization. Our goal is the successful and future-oriented design of the global sales of Mercedes-Benz Cars, the highest customer satisfaction and the continuous expansion of the success of our brands. As part of the SC/XA Digital & Communication Activation & Operations division, the Community Team is responsible for the strategic development and operational support of the newly founded Mercedes-Benz Community. This is done in close cooperation with adjacent departments, regions/markets and support agencies. As an intern*in, you support the Technical Owner and Product Manager of the Mercedes-Benz Community in developing a global digital platform. You work at the interface between business, IT and user experience, accompany agile development processes, coordinate international stakeholders and support the implementation of innovative digital services for our community users. Your duties include: Technical Owners and Product Manager support in the further development of the Mercedes-Benz Community Preparation, organisation and follow-up of regular dates, workshops and international votes Maintenance and Priority of Requirements, User Stories and Tasks in Jira Backlog management support and release and sprint preparation Creation of presentations, management documents and decision templates Analysis of user feedback, community key figures and digital user needs Documentation of decisions, requirements and technical concepts in Confluence Support in coordination with international markets, departments, IT teams and external partners Conducting research on digital trends, AI-based workflows & potential new features Accompanying new functions and quality assurance before product releases The activity can begin from September 2026.

Studies in Business Informatics, Media Economics, Digital Business, Communication Sciences, Business Administration or a comparable course compulsory internship in the course of studies (at least 5–6 months) First experience in operational and strategic communication of brands and companies on digital spaces as well as interest in digital products, platforms and online communities First experiences with agile methods (Scrum, Kanban) are of advantage High analytical skills and knowledge with various tools (e.g. Jira, Confluence, Claude Code. GitHub, Mural, Teams, Excel, Sharepoint, Power Point) Very good knowledge of German and English First experiences with AI-based use cases and affinity in the development of digital AI-based workflows Structured and independent operation Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Parking space Business doctor Good connection Accessibility Child care Kantine, Café