Customer Service (Basic) (m/w/d) - Buchholz

Company description

With around 163,000 customers, more than 550 employees and a balance sheet total of around 4 billion. We are one of the largest cooperative banks in Germany. Representative customer and market orientation as well as qualified employees are our strengths. We are looking for an employee (m/w/d) in the Customer advice (based) Location Buchholz In our basic consulting you are our key to the customer! The customer is at the center of attention Customer satisfaction is your central drive You develop relationships with the customers assigned to you and thus strengthen the bond with our Volksbank You have fun analyzing customer needs and an affinity to actively consult and develop your customers You meet our customers at eye level and create positive emotions You win our customers through your enthusiastic personality and use your strong network within our Volksbank You convince our customers with your digital skills You accompany and support our customers on all access routes You have a comprehensive overview of the services of our Volksbank You recognize the potentials of your customers and actively manage other consultants if this fits the respective customer Through your sincere interest and your empathic way, you make our branches valuable to our customers. Functional tasks include: You inspire and network on all access routes of our Volksbank You advise and support our customers in the context of our defined market processing concept You support and accompany our customers in the application of all access routes of our Volksbank You use the media repertoire offered to create a positive customer experience You take over consulting-supporting tasks Your superior tasks include: You continuously contribute to increasing customer satisfaction and the success of our Volksbank You live our company values We wish you: Senior Account Manager (m/w/d) First experience in customer consulting Fun at sales Consulting competence and sales affinity with final orientation Target-oriented, structured functioning and analytical competence Readiness to learn and develop, in particular openness to use new media We offer you: Mobile work 30 days holiday, as well as bank holidays on 24.12. + 31.12. and possibility to 5 additional days 13. salary and overtime compensation Assets Personal and professional education Health promotion and prevention, benefits in sports and leisure activities, bike leasing, food checks, car abo, sabbatical etc. Mr Michel Peters Tel. 04181/286135 available Please apply via our applicant portal on our homepage, specifying your salary presentation and a possible entry date. We look forward to your online application: https://vr.mein-check-in.de/vblh/position-142812

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