Techniker Krankenkasse | Germany | 81xxx, 80xxx München | Permanent position | Part time - flexible / Full time / Home office | Published since: 16.02.2026 on stepstone.de
Insurance telephony clerk (m/f/d)
We are proud to be a health partner on the side of our more than 12 million insurers. Over 15,000 employees make progress and make us a powerful health insurance company. We grow through the ideas of our employees - innovation and service are the focus. The Techniker Krankenkasse promotes the professional integration of people with disabilities and gender equality. We stand for equal opportunities, opportunities for development and respectful handling! Employment is also possible in parttime. MÃ1⁄4nchen | Full time
Do you love contact with customers and want to further develop individual advice for our target groups for students, workers, self-employed and pensioners? Be with this and let us focus our customers together and design smart solutions in the insurance sector. .
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Your tasks • Your profile • What we offer
Customers service-oriented and advise on issues in the right to contributions and insurance Provide excellent customer service on the phone Inspire customers for digital services Ideas for continuous improvement of processes Detecting and using opportunities for customer retention
Completed training to the merchant in health care or to the social security specialist Very good knowledge in the field of insurance, reporting and contribution law Good knowledge of English Interest and ability to learn from and with others Embossed service and customer orientation
35,5-hour week Occupational pension 30 days holiday and additionally on 24.12. and 31.12. Assets Lifetime account Grants for Germanyjobticket Flexible working hours Home Office TK-Jobrad
Location
 | Techniker Krankenkasse | |
| 81671 München | ||
| Germany |
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