Employee for telephone customer service and appointment scheduling (m/f/d)

The LVM Insurance For our successful LVM insurance agency of HVH Assekuranzservice und -vermittlungs GmbH in Isernhagen (Landkreis Hannover), we are looking for motivated employees who want to bring themselves and their team forward. Because at the LVM we don't just want to work together, we want to grow together. We offer very good perspectives as an employee (m/w/d) for telephone customer advice and appointment.

You call the first contact to builders. From the start, you create a trusted conversation atmosphere and build a positive relationship with your interlocutors. In the first interview, you enter the essential information about the individual situation of the builders. You conduct structured, value-adding and demand-oriented discussions at eye level. You coordinate and agree consultation dates for our insurance consultants. You carefully document the interview results and ensure their follow-up.

You have the pleasure of contacting the customer by phone. You have a friendly and safe appearance. You are characterized by a pronounced service orientation and sensitivity. You work targeted, structured and reliable. You have endurance and liability in customer contact.

You will receive a structured and comprehensive incorporation. You work with supporting conversation guides. You benefit from a collegial and value-adding working environment. You have planned and flexible working hours. You will receive perspectives on professional and personal development. You have flexible working hours with home office possibility. .