MediaMarktSaturn | Germany | Ingolstadt | Temporary contract | Full time / Home office | Published since: 05.05.2025 on stepstone.de
Data Analyst & Reporting in Vendor Management Global Customer Care (m/w/d) limited to 1 year
For us, “Let's Go!” is not just a slogan, but an attitude. We love technology and we want to inspire. We have fun and we want to inspire. Our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. They are looking forward to shaping the shopping experience of the future together with 50,000 employees throughout Europe. For us “Let's Go!” is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That's why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe. JOBV1_EN
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For us, “Let's Go!” is not just a slogan, but an attitude. We love technology and we want to inspire. We have fun and we want to inspire. Our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. They are looking forward to shaping the shopping experience of the future together with 50,000 employees throughout Europe. For us “Let's Go!” is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That's why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe. Act together with the leadership team as the customer's ambassador to make WoW moments tangible for our customers Customer care, working as contact center and customer satisfaction are the focus of your work Ensure data availability, quality and reliability and provide feedback to data providers Gather and analyze data, using advanced statistical models Generate standard and ad hoc reports, templates, dashboards with insights, scorecards, and metrics that drive change in the business which are tailored in level of detail for the appropriate stakeholders presentations, recommendations, and meaningful insights gained through data analysis to be used to develop operational plans and actions
Degree in Economics, Computer science, Mathematics, Statistics or equivalent and ideally practical experience in CX, Contact Centre / Customer Care Several years of analytical or similar business experience is required Have a real passion for data and customer insights Strong analytical skills and work in a data-driven manner Working detail oriented, accurate and inquisitive Excellent communication and presentation skills (especially PowerPoint) Bring proven skills in interface management and effective collaboration with different stakeholders Experience in an international role is a plus Language skills: English business fluent (mandatory) and German (advantage) The position is limited to one year
International teams & exciting tasks 30 days vacation & company pension plan Employees discount & Fitness Collaborations Training & Education Open corporate culture & teamwork Mobile work (50/50) JOBV1_EN
Company location
Location
| MediaMarktSaturn | |
| Ingolstadt | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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