Hilti Deutschland AG | Germany | 59xxx, 58xxx, 33xxx, 49xxx, 48xxx Münster, Hamm, Bielefeld, Paderborn, Osnabrück, Steinfurt, Sauerland | Permanent position | Full time | Published since: 24.02.2026 on stepstone.de
Implementation & Service Specialist (m/f/d)
Hilti is a global leader in construction innovation with more than 34,000 team members in 120 countries. Our goal is to improve construction. Therefore, it is our heart to learn, grow and find new ways to achieve a lasting effect. Here you can bring your strengths, work with a global and inclusive team and face meaningful challenges. At Hilti you can transform your ideas into real achievements and growth through targeted action, passion and teamwork. HEALTH CUSTOMS AKTIV WITH You don't just want to sell, you want to create real added value for the customer? You are passionate about digital solutions, working structured and enjoy winning people for new systems? Then you're right with us. As an implementation & service specialist within the region of Westphalia, which includes cities such as Münster, Hamm, Bielefeld, Paderborn, Osnabrück, Steinfurt and the Sauerland, you play a key role in the sustainable success of our device management and fleet solutions. In close cooperation with sales, you ensure that our customers get maximum benefit from our solutions from the start – professional, organizational and strategic. .
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Your tasks • Your profile • What we offer
Line and control of on-site implementations in ON!TRACK and fleet control Responsibility for the CMS environment, in particular the implementation of new storage and dispensing cabinets incl. Planning, technical commissioning, fitting/filling as well as ensuring a smooth operation at the customer Implementation of kick-off meetings and structured implementation preparation Training and skills of relevant customer contact partners Ensuring high user acceptance through active change management Implementation of care activities directly at the customer Identification of potentials for targeted up- and cross-selling in close cooperation with sales
Sales experience: You bring first experience in sales or customer service with demonstrable successes Ideally experience in software distribution or with solutions in need of explanation Funded training: A completed university degree (Bachelor/Master) ideally in the technical or economic field Self-employment & service orientation: You work independently, structured and always have customer satisfaction in mind Team skills and networking: experience in cooperation with cross-functional teams, e.g. from marketing and sales Sovereign presentation and communication skills at all customer and decision-making levels Mobility desirable
Unlimited employment contract Flexible working time models (e.g. Sabbatical, the possibility to unpaid vacation, etc.) 30 days of vacation and 3 days of disposal, Christmas and New Year's Eve free Company car incl. private use and tank card (also abroad in Europe) Assets Occupational pension (employer financed) Promoting individual, personal development through regular development talks National and international career opportunities Sales training via our Academy in Kaufering to support employees (trainings, training opportunities) 16 hours for a better future (supported commitment during working hours for social projects) Team and company events Fitness and health services Beneficiary equipment purchase And much more
Location
 | Hilti Deutschland AG | |
| 32429 Münster, Hamm, Bielefeld, Paderborn, Osnabrück, Steinfurt, Sauerland | ||
| Germany |
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