Investify S.A. | Germany | 54xxx Trier | Permanent position | Full time / Home office | Published since: 14.09.2026 on stepstone.de
Product & Partner Support (m/f/d)
investify TECH is a Luxembourgish-German technology and regulatory provider. With our leading Wealth Management platform, we technology-based solve the changing challenges in the securities business. With more than 60 employees, we play an important role in the digitization of the financial world. Our range of services includes both complete digital solutions for direct customer business and hybrid solutions used in personal consulting. The focus is on digitized asset management, execution-only routes, Robo Advisory and innovative savings tools. The special feature: investify TECH can also minimise regulatory burdens for its B2B partners as a regulated company. Our customers include major and private banks, savings banks and public banks, asset managers and insurance companies, as well as non-financials such as financial portals and technology companies. Product & Partner Support (m/w/d) Place of use: Optional water cheap (LUX) / Echternach (LUX) You are technically versed, have a good understanding of IT platforms and digital products and are motivated to professionally supervise B2B partners? As Product & Partner Support, you are the central interface between our partners, the product team and the development. You make sure that partner wishes and technical feasibility come together and actively contribute to developing our platform and processes. .
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Your tasks • Your profile • What we offer
Partners You enter our B2B partners (banks, insurance companies, asset managers) and process their daily inquiries structured and reliable You are the central point of contact between the partner and our specialist departments and responsible for preparing, conducting and documentation meetings with partners in German and English Expectation management: You bring partner wishes in line with the feasible Platform You get a deep, detailed understanding of our platform and the product features running on it, dependencies and possible configurations You are interested in sharing between product team, development and our partners and can accurately classify and communicate technical issues You accept product requirements with partners and tune them with product team and development
Subject You have a good technical understanding of IT platforms and digital products You can quickly find yourself in complex system landscapes and think in structures, dependencies and solutions You are ready to work in projects and actively contribute You communicate clearly and bring a high customer orientation Knowledge of the Atlassian Stack (Jira Service Management, Jira, Confluence) is advantageous Knowledge of securities business is advantageous Personal You appear polite, binding and self-confidence – towards partners and colleagues You feel comfortable in a dynamic atmosphere – self-initiative, flexibility and hand-on mentality are of course for you You think process, you realize how things run, why You run like that – and how to make them more meaningful You communicate clearly and professionally – in German and English, with partners like internally You keep the peace and overview, even if there is a lot of priority at the same time You are reliable, organized and working independently
A role with real design space in a growing international FinTech with direct influence on partner relationships and product quality The opportunity to gradually take on more responsibility Flat hierarchies, short decision-making and much self-responsibility An open-minded, productive team that actively supports you and gives you room for development A modern working environment with flexible working hours and possibilities for remote work Joint events and activities
Location
 | Investify S.A. | |
| 54295 Trier | ||
| Germany |
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