Hotel FederWerk | Germany | 78xxx St. Georgen im Schwarzwald | Permanent position | Full time | Published since: 25.06.2026 on stepstone.de
Reception & Service Staff (m/f/d)
From a watch factory, hotel industry and gastronomy will become. St. Georgen and the Black Forest are well known for the watch industry beyond their borders. Since the middle of 2016, Hotel FederWERK has been developed from the historic industrial building with the restaurant „FeinWERK“. A warm atmosphere, hospitable staff, superior service quality and sustainable management are characteristic features of our hotel. Our job is really fun. No matter where we stand: whether at the reception, in the service, in the kitchen or behind the scenes. As in the right life, man also makes the difference with us.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Check in & Check out ensure the best possible selling price and a high level of occupancy;
guide the visitor's correspondence, offers, reservations, etc.;
VIP and regular guests with their own programme, daily determination of VIP and regular guests.
accept, process and present complaints;
Creating reports on previews of reservations, business reports and statistics of guest structures;
issue of the initial invoices as required;
transfer of table reservations to the restaurant manager, issue of vouchers (restaurant/hotel); be able to operate all technical devices, computers and programs and explain to staff; intensive, in-house care of the guests; Guest care
-Communication strength, good ways of handling, cultivated appearance
- Good knowledge of German and English, other foreign languages of advantage
- Secure handling of all common MS Office applications
- First practical experience in a similar position or comparable professional experience
- Self-working, coordination and resilience
- customer- and gas-oriented thinking and acting
- Careful appearance and self-confident appearance
- You are a helpful team player, flexible and willing to take responsibility
- You want to make your guests an unforgettable stay
Safe workplace Yearly employment with 5-day week Surplus payment by qualification Internal training opportunities Free staff parking An interesting and varied task area A pleasant working environment in a friendly team Possibility to introduce your ideas and skills Electronic schedule and time recording Holiday & Day Week Christmas & Holiday Congratulations
Location
 | Hotel FederWerk | |
| St. Georgen im Schwarzwald | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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