E.DIS Netz GmbH | Germany | 15xxx Fürstenwalde/Spree,Potsdam | Permanent position | Full time / Home office | Published since: 16.02.2026 on stepstone.de
Process Manager/ Special Consultant Requirements Management Customer Service (m/f/d)
As one of the largest regional network operators in Germany, E.DIS is shaping the future of people, regions and the energy world. We ensure that millions of people in Brandenburg and Mecklenburg-Western Pomerania are reliably supplied with energy around the clock. Through the future-oriented expansion and conversion of our energy networks, we are shaping the energy transition significantly. And this is a real team task! We believe in the innovative power of our employees, trust in their skills and create free spaces for co-design. We're going new ways. Together. In order to strengthen our team of E.DIS Netz GmbH, we are looking for a Process Manager/Special Representative of Customer Service (m/w/d) at the Fürstenwalde or Potsdam site at the next possible time. .
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Your tasks • Your profile • What we offer
In this position, you take the development and implementation of strategies and concepts for customer service requirements management. Your responsibility is also due to the technical operation and further development of IT systems in the area of responsibility. You will begin evaluations, analyses and decision-making bases and advise managers and stakeholders accordingly. You are responsible for the innovative and efficient implementation of the development, costing, introduction and further development of products in the area of responsibility. As part of the basic work, you will develop standards, guidelines and documents. You will also be involved in projects and group working groups.
You have a successfully completed degree (Diplom/Master) or a comparable qualification. You have extensive knowledge and experience in the field of activity and are versed in the use of PC standard applications (MS-Office). From your studies or previous professional stations, you also have experience with IV systems, such as SAP, process management tools and customer portal solutions. You think strategically as well as analytically and take this seriously into your work. Your work shows a high level of customer and internal service orientation. Solutions to problems can be found in cooperation with your team members, who are inspired by your innovation and creativity.
A proven high employee satisfaction: certified TOP employer 2024-2026 (Kununu score 4.5/5 stars & 97% employee satisfaction). We work together on intelligent energy networks and innovative energy solutions. A flexible connection for a balanced work-life balance, for example through flexible working hours, home office and Sabbatical. An electrifying offer of training and development opportunities such as seminars, workshops and talent programs. A secure supply of attractive remuneration and many additional benefits, including health services and occupational pensions. A strong network, as part of the E.ON Group, we promote cooperation across corporate boundaries and offer a variety of perspectives. Become part of our network! !
Location
 | E.DIS Netz GmbH | |
| 15517 Fürstenwalde/Spree,Potsdam | ||
| Germany |
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