Front Office Administration (m/f/d)

Reception and customer communication You provide a friendly and professional support for our members and guests You coordinate appointments such as courses, trainers or information talks You process customer contacts and address complaints based on solutions Quality and service orientation ensure a professional, friendly and service-oriented appearance at Welcome You work on optimizing processes and service quality in the front office You work closely with management, trainer team and service departments Organization and Administration You create, maintain and analyze statistics as the basis for internal decisions You are responsible for inventory management including orders You support the planning, coordination and communication around our children's birthday offers Staff administration and deployment planning You create and maintain the work plans of the teams You communicate reliably with the teams on shift changes, short-term failures and organizational issues You take over the time recording of various areas and control the hours worked Termine und Raumorganisation “Aura” You coordinate and organize our event room “Aura” and provide a professional presentation for interested parties and external partners You support spatial planning for events, courses, workshops and internal meetings You prepare the coffee break / break area You communicate with our cleaning staff as well as external service providers and control the work done

You have a commercial training and professional experience in a comparable position A pronounced service and quality orientation is of course for you Handling people will give you pleasure Reliability and sense of responsibility just as much as a high level of teamwork and the willingness to flexibly support You can control MS Office programs safely and quickly adapt new software The work on site at our club in Gerlingen is of course for you – because you know how important presence is for this role

Free gym membership in 5 clubs Occupational pension Regular employee events such as summer parties or our legendary Christmas celebrations Free staff parking Good access by public transport (only 2 minutes away is a metro stop) Coffee, tea, water and mineral drinks Annual masterpiece workshops with all teams of the group Secure and permanent jobs in a future-oriented industry and a growing, owner-managed group of companies Evaluating interaction in a sporting environment Flat hierarchies and an open corporate culture with a lot of freedom for initiative and responsibility