Head of Department Driving Licence Office (m/f/d)

technical, personnel and organisational management of the driver's licence with currently seven employees, including personnel planning, control and development, as well as the perception of the service and specialist supervision Leadership and development of employees through regular discussions, target agreements, promotion of skills and constructive support of change processes Ensuring efficient, legally secure and citizen-oriented service and further development of the work and appointment organization strategic development of the department according to the objectives of the area, in particular in the areas of digitalization, process optimization and quality development Initiation, control and support of projects and implementation of organisational change processes Processing and decision of particularly complex and basic driving licence matters including opposition procedures and legal opinions active conflict and complaint management and the management of difficult discussions with citizens, employees and other stakeholders Representation of the driving licence to courts, political bodies, the public and internal and external partners Participation in the budgeting and management of the department budget

strong leadership and social competence as well as experience in leadership, development and motivation of employees, including conflict management and team management well-founded knowledge of driving licence law, including relevant legislation, case law and related administrative and procedural regulations Experience in organisational development, process optimization and further development of administrative processes, in particular taking into account digitalization and service orientation high degree of decision-making, sense of responsibility and strong communication and cooperation capability in dealing with employees, citizens, political bodies and internal interfaces ideally experience in a leadership function within public administration or in a comparable organization Your requirements: successfully completed employee examination II or successfully completed studies for the career of the third entry staff in the field of administration and finance as an alternative to completed university studies (Diplom (FH)/Bachelor) in the fields of public administration, administration, public management or law

a permanent employment relationship an interesting, versatile and demanding task in Worms various offers in the context of occupational health management Company fitness with EGYM Wellpass social welfare attractive training offers occupational pensions and benefits Support in the reconciliation of family and work, e.g. through flexible working hours or teleworking werkgeber-funded Deutschlandticket as well as a very good transport connection Cycling leasing as part of the payment conversion The city of Worms is committed to equal opportunities and is therefore particularly interested in applications for women with appropriate qualifications. Disabled people are preferably taken into account with the same suitability. .