Customer Service Agent (d/m/w)

AUTO1 Group is Europe's leading digital automotive platform. As a dynamic technology company, we are revolutionizing the automotive industry with our brands wekaufendeinauto.de, AUTO1.com and Autohero. Our 6,000 people strong team works with the mission to make Europe-wide trade and transport for our customers as fast and stress-free as possible. Grow beyond you and shape the future of car trade with us. For our open position as Customer Service Agent (d/m/w) we are looking for you! As a business agent, you are in daily contact with our existing business customers at AUTO1.com and are a competent contact person for upcoming questions and concerns.

AUTO1.com is one of the fastest growing brands in the AUTO1 Group, Europe's leading platform for automotive trade. Through the simplest processes and a digital infrastructure, we are revolutionizing the B2B automotive trade.

Accept incoming requests from our AUTO1.com business customers and process them A varied activity from telephone and written support for our business customers Tax enquiries about logistics, document delivery and complaints for retailers in our internal teams Ensure the exchange with internal colleagues and specialist departments on the upcoming questions of our customers Manage our lists, tables and data with care

First experience in customer service, knowledge of handling a ticket system desirable High motivation, as well as a team-oriented, structured and careful working Good communicative skills, skill in active listening and a reliable way of working will benefit you as a customer advisor German language skills in word and writing and a safe handling of Google Tools (Sheets, Gmail, Calendar etc.) Interest in the automotive sector is a small plus

In Berlin and Brandenburg you work in the hybrid working model, in all other regions we offer you the opportunity to work completely remotely Survival grant for occupational pension provision Staff platform with numerous discounts for your purchases Discount on your new car Be part of Europe's leading automotive platform! JOBV1_EN