Customer Service Representative (f/m/d)

With 14,500 employees worldwide and more than 60 years of experience, ALD Automotive | LeasePlan offers full-service leasing, flexible subscription services, fleet management and multi-mobility solutions for customers of all sizes, including large companies, small and medium-sized companies, freelance and private individuals. With our high customer orientation we inspire our stakeholders and always act forward-looking and sustainable. We benefit from a comprehensive geographical coverage through direct presence in 42 countries and in another 16 countries thanks to commercial alliances, including our strategic alliance in North America with Wheels. Start as a customer manager (w/m/d).

Varied range of tasks from offering creation to complete contract execution Support and advice of our own customers within the mobility solution of the Full-Service Leasings Coordination between your customers, our trading partners as well as your colleagues from the various departments such as the sales service Create and edit reports

Completed commercial training, e.g. as an automobile businessman (w/m/d), office businessman (w/m/d), industrial businessman (w/m/d) or a comparable qualification First experience as a service assistant (w/m/d), service consultant (w/m/d), dispatcher (w/m/d), specialist (w/m/d), fleet manager (w/m/d) or sales consultant (w/m/d) Hands-on mentality with a pronounced organizational talent Embossed team spirit with pleasure in customer contact and communication strength Enforceability, negotiation skills and service orientation Self-responsible and committed operation Ideally, first experiences in the automotive industry, e.g. from automotive trade, leasing companies or from car rental Good IT skills, especially Word and Excel

Your onboarding ... begins with our “Welcome Hour” in which you, together with all other new colleagues, are welcomed by the management and HR. Your Work & Life Balance ... we support our Mobile Working model. You have the opportunity to work in part at home within flexible working hours, but we are also happy to see you at the office. Of course, you can count for 30 days for your holiday planning. Your health ... is important to us – so we offer you comprehensive insurance services and resilience workshops to strengthen your physical and mental health. Your mobility ... we are promoting attractive car rental conditions as well as other exciting mobility opportunities through a fare grant to the public transport company. Our corporate culture ... is shaped by our joint action. The constant survival of our values – Authenticity, Collaboration, Curiosity and Commitment – is of great importance for this. An open feedback culture is an integral part of our everyday life, supported by our talent and performance management. We communicate transparently, inter alia, in monthly All Staff meetings and easy exchange talks in our One Hour with the management team. And of course we also celebrate together summer parties, Christmas parties and are active together at sporting events. JOBV1_EN