Sparda-Bank Ostbayern eG | Germany | 93xxx Regensburg | Permanent position | Full time / Home office | Published since: 10.03.2026 on stepstone.de
Employee Digital Banking & Online Banking Support (m/f/d)
As a cooperative bank, we stand for the promotion of our members and the strengthening of our region. In East Bavaria we are a reliable partner for private customers and accompany you with competence and heart on all financial questions. We are more than just a bank – we are part of your region. With us tradition meets innovation and we also shape our working environment: family, modern and open to new ideas. Our values – fair, simple and powerful, but also sympathetic and community – shape everything we do. To support our sales and market management department, we are looking for an employee Digital Banking & Online Banking Support (m/w/d). .
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Your tasks • Your profile • What we offer
You... take over the second level support for our online banking as well as mobile banking, process customer concerns in more complex support cases and ensure that our customers receive competent and reliable support. control communication with our employees in case of malfunctions and technical changes. are in close contact with our data center for technical questions and for the clarification of customer requests. accompany process introductions as well as technical innovations and further developments in online banking and work to optimize our digital customer processes. create and update content on our website.
You... ideally have a completed training to the bank clerk / the bank clerk (m/w/d), alternatively also another commercial training and the willingness to face the technical challenges of banking as a cross-comer (m/w/d). possess a very good technical understanding, in particular of digital banking products, and have a structured way of working. are strong in communication and enjoy customer contact. are happy to work in the team, keep an overview even in labor-intensive situations and cannot be rested.
Financial advantages: We offer you an attractive remuneration according to Sparda-Banken-Tarif with 13 monthly salaries, asset-effective services and a employee-funded pension. Work-life balance: Enjoy 30 days vacation plus work free on 24. and 31.12. as well as special holiday days, flexible working hours for optimal family and professional compatibility and individual mobile work. With a time value account or sabbatical you also get even more design space. Personal development: With our seminars and further trainings we create clear future prospects. Benefits: We offer attractive additional services such as JobRad, grant to the Deutschlandticket of €49, discounted bank products and much more. .
Location
 | Sparda-Bank Ostbayern eG | |
| 93047 Regensburg | ||
| Germany |
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