Head of Private Customers & Customer Service

Head of private customers & customer service Ulm-Mitte Region of Ulm Are you looking for a professional change? Then you are right with us! We, the Volksbank Ulm-Biberach eG, are looking for a dedicated and motivated manager (m⁠/⁠w⁠/⁠d) customer service and private customers to strengthen our team. If you like to work in a dynamic environment and have first experience in personal management, we look forward to your application. Become part of our team and shape the future of our bank together with us! For over 160 years we have been part of the region. For generations, we have been so stable, fair, reliable and partnership-oriented on the side of the people who live here. As the largest cooperative bank on site, we take responsibility beyond the promotion of our members. We see ourselves as a pioneer in new thinking: for us, economic success and sustainability are inseparable when we want to make the future viable for all. That is why we conduct our business with regard to ecological, ethical and social issues.

Management responsibility for employees working in the team Result and cost responsibility for the associated customer connections in the market area Implementation of our sales strategy and philosophy Participation in defining sales targets for the market area in cooperation with the other market area managers Ensuring the quality of data and advice through appropriate control actions Support of selected customers according to target group concepts

Completed training to the bank clerk / to the bank clerk with further training to the bank specialist (m⁠/⁠w⁠/⁠d) or comparable qualification Comprehensive, deepened knowledge in the entire retail business Experiences in service and sales-oriented customer contact High sales and customer orientation Success orientation, skills, learning skills, self-responsibility and dynamics

Remuneration: attractive payment by collective agreement for 13 monthly salaries Indefinite permanent employment in a crisis-proof and responsible employer Work-life balance: Regulated working hours within our consulting hours Flexible work by using FlexOffice Holidays: 30 Holiday days + an additional home day + free on 24th and 31st December as well as the possibility to purchase up to 20 additional holiday days EGYM Wellpass and Health Management Workation: Connect You can reach your next holiday with work, as a digital consultant (m⁠/⁠w⁠/⁠d) you are everywhere. Corporate Benefits & GenoShop: Are you happy to buy online? Then we offer you numerous discounts at your favorite retailers. Continuous further and further training possibilities JOBV1_EN