Inside Sales Representative (m/f/d)

Competent support and advice of our customers, including key accounts, by phone and email Detection of customer potential and active expansion of existing and new customer relationships in close cooperation with the external service Care and active use of the opportunity management system for targeted control and tracking of the sales pipeline Creating individual offers and consistent tracking of open potentials Responsible order processing in SAP S/4HANA Maintenance and updating of customer master data in the ERP and CRM system Close cooperation with the external service, including the appointment agreement for customer appointments and the subsequent processing and disclosure of customer and visitor reports with all relevant information acceptance and processing of customer complaints and forwarding to quality assurance; active support in solution-finding

Completed commercial training or a comparable qualification At least three years of professional experience in customer service, sales service or in a comparable position Impressed customer and service orientation and joy in proactive telephone and written communication Experience in the application of ERP and CRM systems, ideally SAP S/4HANA Good knowledge of English

A secure workplace in a successful and internationally established business environment Varied tasks with direct customer contact and high self-responsibility Close cooperation with experienced colleagues from sales, quality and other disciplines Personal development and training opportunities A modern working environment with short decision paths The opportunity to actively contribute to the success of our customer relations and our company