Customer Service Clerk – Patient (m/f/d)

We are a future-oriented and growth-oriented group in the healthcare market. With over 100 years of experience and over 200 employees, we are among the pioneers in private liquidation. With our innovative services, we relieve our approximately 4000 members and customers of medically foreign commercial administrative tasks every day. At the next time we are looking in full time

Are you looking for exciting tasks in the private medical service sector and want to take responsibility? With us you can work independently, develop professionally and make your contribution in a dynamic team. We offer you the opportunity to get involved, grow and move together with us.

You are the first contact person for the patient: inside and care for these friendly and competent You edit enquiries yourself and document them carefully You provide timely feedback on the facts requested You send documents to the patient: inside (e.g. billing) You will forward enquiries that cannot be resolved independently to the competent department You support the support of our digital language assistant „Julia

You work service-oriented, reliable and with pleasure in direct contact with people Customer orientation and empirical communication are among your strengths You think and work process-oriented and keep an overview Self-organization and self-responsibility work are easy for you You are team-ready, resilient and also pack in challenging situations You have basic knowledge of English Basic IT skills (e.g. MS-Office) are advantageous

A comprehensive and structured incorporation A modern workplace with varied tasks – incl. Option on mobile and sliding work Holiday and Christmas money Business bike leasing Attractive employee benefits through corporate benefits