Gate Gourmet Lounge GmbH | Germany | 60xxx, 65xxx Frankfurt Flughafen | Permanent position | Full time / Home office | Published since: 02.02.2026 on stepstone.de
Key Account Manager Lufthansa Lounges (m/f/d)
As part of the Gategroup, the largest airline catering company in the world, which annually serves more than 700 million passengers from more than 200 operating units in over 60 countries on all continents, we offer everything needed for an extraordinary experience in the airport lounges. We know how important the lounge experience is for obtaining and maintaining premium customer retention. We work with passion as a host who understands and inspires the needs of the guests. Our Airport Lounge Services includes the full management of 43 lounges at 8 locations and the supply of over 7 million passengers each year with services, food and beverages. With more than 700 colleagues, we are there daily in First Class, Premium and Business Lounges for our guests. To strengthen our team, we need Key Account Manager (m/w/d) for our location at Frankfurt Airport
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Your tasks • Your profile • What we offer
Strategic and operational control of key accounts Contact person and customer support for any concerns Support for the identification and acquisition of potential new customers Offer creation Overarching coordination of projects up to the introduction Development of concepts for quality assurance Support for further airline customers Creation of analyses and benchmarks Planning and implementation of sales promotion measures, success control
Successfully completed Higher Education/Bachelor Studies in Economics, Communications Sciences, or Comparative Multiannual Professional Experience in Account Management, Sales, Marketing Found experience in project management and organizational talent in the field of hospitality management Excellent hostility and affinity for gastronomy & service Reliability and sense of responsibility, especially for internal quality requirements Language knowledge in word and writing Very good computer skills entrepreneurial thinking Analytical and conceptual thinking Creativity in developing problem solutions Very good communication skills High level of initiative and willingness to deploy as well as an independent and targeted operation Sovereign appearance and negotiating strength
A future-proof job with unlimited work contract Attractive AT salary with performance variable remuneration A collegial and team-oriented working atmosphere with flat organization structures Variety of further development in an international group A modern office, right at Frankfurt Airport Flexible working hours and mobile work Job ticket Training and training courses Up to 30 days holiday External operating physician Asset-related benefits and occupational pension schemes Attractive employee benefits / Corporate Benefits (in the area of shopping, travel and leisure)
Location
 | Gate Gourmet Lounge GmbH | |
| Frankfurt Flughafen | ||
| Germany |
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