Sales Development and Omnichannel Management Specialist (m/f/d)

Hello, let's tell WIR! We - the HUK-COBURG Insurance Group - are among the 10 largest in Germany. Founded over 90 years ago, we are now the largest private household insurer and the largest German car insurer. The fact that we are often cheaper than other insurance companies has a tradition with us. Just like our reputation as an employer with which you can grow and achieve your personal goals. With us you can make an exciting career. With a lot of team spirit and feeling. We – these are more than 10,000 DUs, 770 job profiles and 35 departments – make up countless professional opportunities. Full chances, but also challenges. Show what you can and become who you want to be. Specialist Sales Development and Omnichannel Management (w/m/d) Coburg, Bavaria, Germany Employment Full-time Weekly work time 38 hours Duration type Unlimited Start of occupation now

Cluster responsibility for “contributory/sales support” and “customer contact management” with cross-channel and systemic focus Development of process vision, objectives, strategy and roadmap per cluster incl. derivation of matching KPIs Data-driven further development of customer contact management at all closing and consulting contact points Planning, coordination and prioritization of actions in clusters based on KPIs, analyses, AI and sales targets Continuous monitoring of market and sales trends and deriving optimizations for demand wake-up and sales processes Clamp function of the topics in customer contact management incl. Stakeholder management with IT, departments and sales Ensuring address-oriented stakeholder communication in compliance with the comprehensive sales strategy

BWL/Economic Informatics Studies or Training as a Kaufmann/-frau für Versicherungen und Finanzanlagen (w/m/d), ideally with further training as an insurance specialist:in Multiannual practice with sales processes as well as experience in project work and (partial) project management Knowledge of marketing, sales and sales processes of insurance and financial products Very good understanding of omnichannel processes and customer contact management Strong analytical conceptual capabilities for process design, KPIs and journeys as well as experience in data management, analytics, AI and process control Embossed communication, moderation and stakeholder management skills with high persuasiveness High self-responsibility, flexibility and structure in prioritizing and implementing measures

Employer grants: Your benefit to salary – 13.3 monthly salaries, performance-oriented remuneration, mobility grants, asset-effective benefits Further development: Achieve your goals – training measures, self-training grants, own training center Flexibility: Good work and a good life go hand in hand - possibility to work up to half the monthly working hours from home or on the go Work-Life-Balance: Work then when it is best for you – flexible working time models in sliding time, 31.5 days holiday days, Christmas and New Year's Eve free Occupation & Family: To make you feel comfortable with us, we create the right framework conditions - support in child care and holiday care as well as family care and part-time leadership positions Health & well-being: If you're okay, we're good – offers on exercise, nutrition and mental health, grant membership in gyms and prevention courses Pension provision: Today think of tomorrow – occupational pension provision Co-worker advice: Sometimes it's just good to let someone think of from the outside - co-worker advice to support in all stages of life Service bike: Cycling instead of rolling - subsidy of your service bike