Technical clerk for meter complaints

Do you want to keep, expand and modernize the 36,000-kilometre-long Berlin power grid together with us? Do you want to be fully committed to our 3.7 million customers and to a sustainable urban society?

Then support us as soon as possible Technical specialist*in for counter complaints in the area of Metering Counter Mounts in Berlin-Mariendorf.

We are electricity grid Berlin. As a co-designer of the energy transition, we keep the city running, give it energy and bring it to light.

You can find out more about us here: About us - Stromnetz Berlin

The area of counter assembly as part of the Metering department is responsible for various external service processes around electricity meters. Right on the spot, we overload the last mile to our customers. Processing of counter complaints and counter disturbances in the internal and external service, including assembly activities of counters and additional devices. Conducting comparison measurements on site and a result reporting to our customers. Creation of new and/or post-calculations for incorrect consumption records of count values. You provide the customer with legal framework conditions, such as the calibration law and the prescribed procedure for official verifications of counters. Your further tasks include: processing claims for damages in close cooperation with the Department of Damage Control. As part of the power theft processing, you will have contact with the public authorities, such as police, prosecution or court.

completed vocational training in the field of electrical engineering always professional and value-aware communication - internally and externally. a high degree of independence and reliability as well as team capability. good knowledge in handling the MS Office package. Class B driving licence Plus, but no need: professional experience in the energy industry - ideally in the area of Metering.

Work-Life-Balance: We support the reconciliation of family, leisure and work e.g. by flexible working hours at a 37h week, various working time models (e.g. Sabbatical, sliding time, part-time etc.), 30 days holiday/year, work-free days on Christmas and New Year's work time account. Personal development: We promote your personal development (e.g. through development talks) and support you through individual training measures (e.g. project management) and offer you an extensive range of health promotion. Onboarding: Our warm welcome culture expresses itself among other things through a well-founded incorporation within the framework of a structured process with solid contact persons. Handling: We offer an environment with a lot of design space for self-initiative and self-responsive action as well as an open communication culture. Personal development: We support our employees in development, project management, leadership positions and a career for experts. Financial security: You will receive an attractive tariff entry fee between € 45,000 - €56,000 in a crisis-proof company. By deviating personal conditions, a grouping can also take place lower at the beginning. Benefit from further services such as a grant to the company ticket AB, a discounted lunch and a job-wheel leasing and an occupational pension scheme. Location Berlin: Through our cooperation with a Berlin housing company, we support you in the fast arrival in Berlin, if you need to move to Berlin for the job.

Colorful – exciting – diverse – Berlin. We are convinced of diversity and inclusion. Applications from people of all ages, gender identity, sexual orientation and migration history are welcome. Since we have set ourselves the goal of equal opportunities and the professional promotion of women, we are particularly interested in women's applications. Persons with disabilities are particularly taken into account with the same professional suitability.