Mitarbeiter Kundenservice Kontraktlogistik / Customer Care Specialist (m/f/d)

With over 90 years of experience and around 12,000 employees, the Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport as well as global supply chain management concepts. We have the drive for continuous development! This is why we have continuously developed as ravens for over 90 years and can now look at over 170 locations in 17 countries. We are a well-established team consisting of the best experts in many areas. All employees are involved in the success of our company - in offices, warehouses and in the tax as drivers on national and European routes. Customer Care Specialist (m/w/d) Place of work: Ragow bei Königswusterhausen | Ref. Nr. CCCLC2/RM/2026

Communication interface between commercial area and warehouse Support of the team in contract logistics as a link between customers and internal areas Control and scheduling of production (storage planning) including monitoring of storage and disposal Booking of goods entrances and goods exits in the warehouse management system Coordination with customers, partners and carriers Customer support in cooperation with the Customer Care Department

Closed shopping. Training in the field of forwarding and logistics services or comparable qualifications Professional experience in logistics, ideally in contract logistics Communication strength, service orientation and high self-motivation Teamability, integrity and independent working Knowledge in warehouse management systems and safe handling of MS Office Negotiating German knowledge required and good English knowledge of advantage

Your start: A comprehensive incorporation to start quickly and safely in the Raven World - incl. Participation in Onboarding Date Your development: training and needs-oriented training offers, regular feedback talks and personal development plan Financial contributions: A fair fixed salary, asset-effective services and occupational retirement provision, premium for the recommendation of new colleagues, benefits and offers for travel, leisure and culture, e.g. through corporate benefits Health & well-being: service wheel, annual sports challenge, fresh fruit, coffee & water, regular work safety instructions Work-Life-Balance: Flexible working hours and sliding time after consultation with the team Mobility & facilities: free parking, convenient location