Wolters Kluwer Deutschland GmbH | Germany | 50xxx Hürth | Temporary contract | Full time / Home office | Published since: 02.07.2026 on stepstone.de
Account Manager - Project Management (m/f/d)
Design the future today! For 180 years, Wolters Kluwer has been committed to supporting and facilitating work processes by experts: both inside and outside companies with innovative solutions. For the implementation of our vision, we rely on our more than 20,000 colleagues worldwide. We are a technology-oriented international company for specialist information, software and services. Our success is based on thinking and listening wisely. Through our pursuit of excellence combined with the pride of our work, we enable our customers to master their most important challenges.
Wolters Kluwer Legal Software Deutschland GmbH Wolters Kluwer Legal Software supports experts in law firms, notariats, legal departments and the public sector to work more efficiently and better, minimize risks and solve complex problems safely and convincingly. Our product portfolio includes AnNoText, Legisway, Kleos and Winra.
We are currently looking for a support for our Customer Success Team as a parental leave for 2 years. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
After signing the contract, you will organize training, hardware orders, installation support and the introduction to our legal software solutions
In onboarding, our customers are always competent to advise and maintain, exchange with them on their current topics and ensure an excellent customer experience
For more complex topics, you act proactively as an interface to the responsible internal specialist departments
You are the first contact person for our customers (laws, notaries, companies) in the daily business
You process self-recurring tasks such as order receipt and confirmation, database care, accounting and control, customer complaints, etc.
You have completed commercial, technical, legal or comparable vocational training
You already bring professional experience in customer support / customer success or in order management - ideally in a software company
You have a high quality standard for your own performance and the experience of your customers, are flexible and feel comfortable in a dynamic environment
With your service-oriented and friendly professional way, you - even for demanding customers - are an estimated and sovereign contact person
You have well-founded MS Office knowledge, ideally also in Salesforce or other CRM systems
Embossed team orientation, an independent and structured way of working
Flowing German as well as good English skills complete your profile
Mobile work & flexibility: 3 days per week mobile work (Home Office) and flexible working hours
Work flexibly abroad: Work up to 20 days within 12 months EU-wide
Relaxation & break: 30 days plus free on Rosenmontag, Christmas Eve and New Year's Eve
Celebrate together: Summer Festival & Christmas celebration
Dedication show: 1 additional free day per year for your Honorary Office (Volunteer Day)
Occupational pension
Well equipped at Home Office: Budget for IT equipment (300 Euro)
Stay healthy: regular health services
Promoting further development: e-learning via LinkedIn, online language training with goFluent as well as further training and further training opportunities
Modern work on site: attractive office in Hürth near Cologne with roof terrace, ergonomic workstations, e-store columns with discounted electricity and fresh fruit, water, tea & coffee
Get Well: Structured Onboarding with Patenprogramm and Welcome Day
Location
 | Wolters Kluwer Deutschland GmbH | |
| 50354 Hürth | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad