Charité - Universitätsmedizin Berlin | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time / Home office | Published since: 17.08.2026 on stepstone.de
Elective Service Manager (d/f/m) Revenue Management Division
THE CHARITÉ – UNIVERSITY MEETING BERLIN Charité – Universitätsmedizin Berlin is a joint institution of Freie Universität Berlin and Humboldt-Universität zu Berlin. As one of the largest university hospitals in Europe, it has a leading role in research, teaching and medical care. The Charité also emerges as a modern company with medical, clinical and management certifications. Electoral Performance Manager (d/w/m) Business Unit Revenue Management Campus Virchow-Klinikum, Wedding Reference number: 7938 | Working time: Full time | Date of entry: from now on | Duration of employment: Unlimited period of application: 06.09.2026 | Work at Charité Become part of our outstanding team in revenue management. Our division consists of more than 400 colleagues, who are jointly responsible for patient management, medical encoding, medical controlling, complaint management, central accounting management, electoral performance and additional proceeds in the Charité. For this we create a working environment in which we want to improve the processes within the meaning of the clinks and patients with innovative working methods, high solution competence and courage to innovate. Sounds exciting? Then you should not hesitate, but apply. We look forward to welcoming you! !
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Your tasks • Your profile • What we offer
Overview of the job We have the right to provide patients with the highest level of personal well-being in addition to our medical-care services. Your tasks: You are the central contact person for our electoral performance patient in advance, during and after your stay: inside You advise the patient:inside to our services and recording formalities You perform check-in services and provide the care of our electoral performance patients:inside with comfort elements You coordinate the implementation and compliance of service standards in the field of electoral performance and communicate with internal and external partners You support department management in the preparation of key figures and decision templates for internal and external purposes You work on the creation of training concepts on the topics of choice and international patients: You advise nursing and medical staff on non-elective and optional medical services You support the processing of complaints and quality controls Additional conditions in our business area: We support you in a desired professional training A further development within the business area or field of activity is possible and expressly desired Mobile work is possible in consultation
We are looking for You have completed training in a service and service-oriented profession or a comparable degree You have professional experience in the field of service and sales, preferably from the hotel area You bring profound knowledge and experience to take over backoffice activities You have very good German literary knowledge and a very good way of expression in word and writing You have good knowledge in dealing with the current MS Office programs (Microsoft Word, Excel and PowerPoint). You are team-ready and communicative and enjoy getting to know new areas of work You have an independent, structured and result-oriented way of working, a high level of service orientation and are happy to bring their own ideas to
The Charité A highly professional cooperation in a motivated and interdisciplinary team A future-oriented, varied and demanding activity with high self-responsibility and personal scope Extensive free continuing and continuing training Benefits in many offers for employees in the areas of shopping, travel, sports Additional old age insurance through our occupational pension schemes Since 2007 certified as a family-friendly university and family-friendly company Information on the job E06 TVöD VKA-K. Working time is 38.5 hours per week With us are 30 days holiday standard The application period ends on: 06.09.2026 Reference number: 7938
Location
 | Charité - Universitätsmedizin Berlin | |
| 13353 Berlin | ||
| Germany |
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