0Team Leader Service Team - Focus on Contributions and Insurance Law (m/f/d)
HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time | Published since: 03.06.2026 on stepstone.de

Team Leader Service Team - Focus on Contributions and Insurance Law (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


Want a change of perspective? You bring experience from the contribution area and want to take responsibility as a team leader? Together with your team, you want to advance our insurance law business? Here's your chance! We are looking for a team leader (m/w/d) for our service team with the focus on contributions and insurance law. Among other things, our service team advises insurers, service providers, doctors, employers and tax advisers on all issues relating to health and care insurance. Communication with our customers takes place in various ways: by phone, personal, written and digital. .

Your tasks • Your profile • What we offer

You take over the management and organization for one of the contributing teams in the service team and are the contact person for all technical questions. In addition, you are responsible for the customer centers in Kiel and Lübeck. In order to ensure the necessary skills within your team, you conduct training and organize the training as well as the incorporation of new employees. You ensure the quality in your team and ensure a smooth working day. In addition, you are questioning processes and supporting the optimization. During your daily work, you are planning an open exchange with the department management and business management.

a completed training in the field of social security or healthcare ideally experience from a Contact Center desirable, but no need: leadership experience a pronounced communication capability and the necessary fingertip feeling an attentive way to identify the potential of your employees Fun at work with your team and a modern understanding of leadership

Great benefits such as a tariff payment with holiday and Christmas money and up to 37 days holiday. You can find detailed information on karriere.hek.de/benefits . flexible working hours Holidays HEK-Fitness Rooms/ Courses Personal time recording Grant D-Ticket Canteen Massages Attractive hourly wage Personalisation HEK Events

Location

ava HEK - Hanseatische Krankenkasse
22041  Hamburg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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