Technical Service Coordinator - SHK / Pump Technology (m/f/d)

You independently plan and coordinate the service operations of our external service technicians: in Berlin, from the maintenance of complex pump systems to urgent repairs in the SHK technology. As a central contact person on the phone and by e-mail, you advise our customers: competently with technical inquiries and take up new service orders precisely. You create and follow service offers and after successful completion of the work for correct accounting. You monitor the entire ordering process, consider the service reports of technicians:inside and make sure that all relevant documents are ready for completion.

You have a completed technical training (e.g. as an industrial businessman with technical interest or as a craftsman: with the desire for an office activity) You bring professional experience in technical customer service as well as in the MRP (use planning of technicians:inside / resource planning) with You have experience in pump technology or in the SHK industry You work very structured, are reliable and always keep an overview of a variety of tasks You have very good knowledge of German in word and writing that are essential for communication with our customers:

Safe workplace: You get an unlimited contract in a stable and growing company. Responsibility from the beginning: You take over the independent coordination of our service technicians: inside and are the central contact person for our customers. Ideal cross entrance: We offer you the perfect opportunity to introduce your technical experience from craftsmanship in a commercial and organizational role in the office. Structured incorporation: You will be intensively involved by our experienced team to prepare you for your varied tasks. .