freenet.de GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Temporary contract | Full time / Home office | Published since: 17.04.2026 on stepstone.de
B2B Sales Support Manager (m/f/d)
freenet.de achieves many million users in Germany with innovative technologies, attractive content and user-friendly services both in the B2C area with the portal freenet.de and products such as freenet Mail & Cloud as well as in the B2B area with carmada.de. For our Hamburg location we are looking for active full-time support as soon as possible: B2B Sales Support Manager (w/m/d) THE WORK As Sales Support Manager (w/m/d) for our CARMADA B2B SaaS solution, you actively support our sales team in supporting and developing our business customers. You are an important interface between sales, customers and internal departments and ensures a smooth running along the entire sales and customer process. CARMADA is our digital solution for modern fleet management and helps companies manage their fleets efficiently and transparently. Here we are looking for reinforcement for a parental leave limited to 30.09.2027. .
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Your tasks • Your profile • What we offer
Support of the sales team in operational daily business Care and maintenance of existing B2B customer relationships in the SaaS environment Creation and tracking of offers and support in contract processes Maintenance and updating of customer data in the CRM system Coordination and preparation of online customer appointments, presentations and product demos Processing customer requests and close cooperation with internal teams (product, customer success, support) Pipeline Management and Reporting Support
First experience in the sales service, sales support, account management support or customer success in the B2B environment Ideally experience in the SaaS, software or digital solution environment Experience with CRM systems (e.g. Pipedrive, Salesforce, HubSpot) Safe handling of Microsoft 365 Structured, reliable and independent operation Embossed service and customer orientation Organizational talent and joy in working with different teams
Mobile work Subsidised gym Development programmes Modern working environment Good together Flexible working hours
Location
 | freenet.de GmbH | |
| 22297 Hamburg | ||
| Germany |
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