Application Manager ServiceNow (m/f/d)

The CITTI Group is an expansive family business based in Kiel. With our subsidiary CHEFS CULINAR, we supply customers throughout Germany and neighbouring countries as industry leader in wholesale delivery. In addition to six shopping centers in northern Germany, including in Flensburg, Kiel and Lübeck also with its own CITTI food specialist markets, the globally active HMS Hanseatic Marine Services is one of us. Our over 300-person IT department contributes decisively to our growth and success. In addition to software development, this includes the control and networking of IT systems, the development and implementation of security architecture, the entire IT operation of all applications and systems hosted in their own data center, as well as IT support and the organisation and implementation of IT strategy projects. To strengthen our team we are looking for a full-time (38,5 hours/week) at the next possible date

Application Manager (m/w/d)

Holistic support, administration and further development of our ServiceNow instance Continuous optimization of the platform with regard to stability, performance, automation and usability Planning of interfaces to internal and external systems Responsibility for release and update management Planning and coordination of planned changes Implementation of Deployments & Major Releases Communication with stakeholders Change & Release Management Recording and evaluation of new requirements including technical and technical testing of feasibility Perception of defined tasks in second- & third-level support Cooperation with departments, service owners and developers

Complete study of (economic) informatics or comparable disciplines Experience in operation or support of complex Sfotware platforms, ideally ServiceNow Technical understanding of platform architectures, interfaces, automations and ITSM processes Knowledge in script languages (e.g. JavaScript, Python, PowerShell) or readiness to deepen Analytical, Structured and Quality-Oriented Operation Ability to work in a multicultural team German language skills and good English skills Self-employed, reliable and responsible work

Holiday and Christmas money, wealth-effective services Aid for occupational pension schemes 30 days holiday and flexible working time and sliding time regulations Staff canteen and free staff parking Cooperation with gyms, including Hansefit Advantages of an owner-managed large company, such as short decision-making, independent and independent work Bike leasing with attractive conditions Corporate Benefits: Employee discounts for well-known brands and suppliers (e.g. discounts for travel) perfectly connected by Veloroute 10, own railway station and direct highway trainer direct mall access with over 80 stores, medical center and employee discount for shopping in the CITTI market We sponsor your work path with the NAH.SH Job Ticket or Germany Ticket. .