Employee Emergency Service Hotline (m/w/d) part-time with 15-30 hours/week, 15 €/hour

Senior Account Manager (m/w/d) SAGA Group: Economically successful, socially responsible and climate-friendly We rent 140,000 apartments and around 1,400 commercial properties and make significant contributions to the city quality and asset management of the Free and Hanseatic City of Hamburg with high investment in the development of quarters. As an urban group, we are pursuing a balanced growth strategy to strengthen economic performance and, at the same time, to balance the social balance in housing and climate protection. Our sustainability strategy controls target conflicts between our economic, social and climate-oriented sub-targets and thus ensures our success as a landlord and stockholder. As a subsidiary within the SAGA Group, the HWC offers full service services for the rental and maintenance of apartments, commercial objects and the new customer advice with first rental in the new building and advice of tenants in technical emergencies.

To strengthen our team in the emergency service hotline, centrally located at the Alter Teichweg underground station, we are looking for an emergency service (m/w/d) in parttime with 15-30 hours/week. The operating times are mostly from 14 to 23:00 on Mondays, Thursdays, Fridays and weekends in changing layers with a fee of at least brutto 14,20 €/hour up to 15 €/hour plus additional supplements. Telephone contact for tenants in technical emergency cases, forwarding, if necessary Ordering specialist companies Telephone advice and acceptance of tenants Processing of orders and correspondence as well as entering claims Answering emails

Commercial training or ongoing studies or motivated cross-income with commercial knowledge Experience in telephone customer support desirable Good and application-related computer skills (MS Office) Friendly, customer-oriented and binding occurrence Ready to work from Monday to Sunday in changing layers (time frames mostly 14 to 23 in 6- or 8-hour shifts)

Fair tariff compensation Flexible working hours Discounted Germany Ticket Experienced team Good transport Modernly equipped workplace Various possibilities for further education and training Charter of diversity JOBV1_EN