Hotel Bayerischer Hof | Germany | 81xxx, 80xxx München | Permanent position | Full time | Published since: 08.07.2026 on stepstone.de
Reservations Agent (m/f/d)
The award-winning traditional company Hotel Bayerischer Hof, owned by the Volkhardt family for five generations, is one of the leading German luxury hotels. According to our philosophy, the Hotel Bayerischer Hof has been embodying luxury, quality and first-class service since 1841. Our employees form the solid foundation on which our quality is based and are the reason why we can offer our guests an unforgettable stay. We are always active in the search for dedicated employees who want to become part of our history and want to accompany the Hotel Bayerischer Hof in a successful future.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Acceptance and booking of reservations by phone, written, fax or e-mail Retrieve and process reservations via the different reservation systems Collection and maintenance of guest and reservation data Active sale and advice of guests on the phone regarding the room booking and the service offer of the house Introduction of new trainees Compliance with predetermined quality standards
Successful completion of vocational training as a hotel expert (m/w) or a comparable qualification Professional experience in reservation desirable Careful and reliable operation Friendly, open and professional appearance Advanced knowledge in handling the hotel software Suite 8 Secure handling of Microsoft Office programs flowing knowledge of German and good knowledge of English; all other language skills are advantageous Absolute service orientation, high reliability and loadability as well as a careful operation are also distinguishable. Let's get to know each other.
Our dynamic and sympathetic team is actively working on you and welcomes you from the outset.
Access to sports
Holiday money and Christmas money
Regular events and joint excursions
Internal and external training opportunities
Subsidised and subsidised care in the employee restaurant
Health promotion (e.g. health actions, special conditions for health checks)
You continue to write the story – as part of our family business
Location
 | Hotel Bayerischer Hof | |
| 80333 München | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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