First Level Supporter (m/w/d)
IT is your strength? Then start with us – in first-level support! They are communicative, solution-oriented and also keep quiet when the screen remains black with others? Then you are just the reinforcement that our IT team is looking for! For our renowned customer, we are looking for a dedicated first-level supporter (m/w/d), which reliably solves technical problems and is the first contact point for IT questions. JOBV1_EN
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Your tasks • Your profile • What we offer
IT is your strength? Then start with us – in first-level support! They are communicative, solution-oriented and also keep quiet when the screen remains black with others? Then you are just the reinforcement that our IT team is looking for! For our renowned customer, we are looking for a dedicated first-level supporter (m/w/d), which reliably solves technical problems and is the first contact point for IT questions.
Acceptance, qualification and documentation of IT messages by telephone, email or ticket system
First error analysis and independent problem solution within the framework of 1st level support
Transfer of complex disturbances to the 2nd level support
Support for hardware and software installations and user management
Care of the knowledge database and standard documentation
Senior Consultant (m/w/d), IT-System Management (m/w/d)
First experience in IT support desirable
Good knowledge of Windows operating systems, MS Office and ideally Active Directory
Communication strength, customer orientation and team spirit
Self-employed, solution-oriented operation
Attractive remuneration according to the BAP/DGB tariff agreement
Christmas and holiday allowances and other social benefits
250 € (brutto) for each successful employee recommendation
Digital settlement: Holiday requests, pay bills and information conveniently by app
Further training opportunities and long-term development prospects in IT
A safe workplace with a perspective on takeover
An open, helpful team with modern IT infrastructure
JOBV1_EN
Company location
Location
 | Randstad Deutschland GmbH & Co. KG | |
| 37115 Erfurt | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad