MSX International GmbH | Germany | 63xxx Dietzenbach | Permanent position | Full time / Home office | Published since: 05.11.2026 on stepstone.de
Automotive Technical Helpdesk Agent
MSX International supports leading car brands worldwide and helps repair services, customer satisfaction and after-sales activities in over 80 countries
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Your tasks • Your profile • What we offer
Support of the client in the technical development and support of the dealer network. Diagnosis of complex technical problems Support of the dealer network Support of technicians in the diagnosis of possible malfunctions in the vehicle system Support in the development of solutions for the entire product range Interface between the car manufacturer and the dealers Implementation of technical training as required Additional work on instruction
motor vehicle, master or technician multi-year professional experience as a service consultant / service manager or workshop master Comprehensive interest in current and future KFZ technology Founded experience with high-voltage systems, as the site concentrates exclusively on electric vehicles Convincing skills in vehicle and system diagnosis fluent knowledge of German as well as very good knowledge of English, further knowledge of foreign languages
Automotive Technical Helpdesk Agent Full time Workplace Type: Customer Site Remuneration: up to EUR 55,000 - annual Continuing training: support for professional and personal development Working environment: A dynamic and supportive working environmentWork-Life-Balance: Flexible working hours and home office opportunities, 31 days of holiday (incl. Christmas, New Year's Eve and Rosenmontag)Additional services: Operational retirement, health programs and grant to the Urban Sport ClubActive services: from the first day Additional information Additional information With more than 5,000 employees, we are globally represented in more than 80 countries and employ our expertise in the following areas: Consumer engagement Parts, Accessories & Service Performance Actionable Insights Repair Optimization & Compliance Learning Solutions Distribution & Sales Performance Our proven success has led us to work with almost every car manufacturer on the market. MSX is an employer who promotes equal opportunities and explicitly welcomes applications from qualified and suitable candidates regardless of gender, ethnicity, disability, age, sexual orientation, gender change, religion or belief, marital status or pregnancy or maternity. As a user of the “Disability confident” program, we guarantee an interview to all disabled applicants who meet the minimum criteria for the job. If you click on the above link or any third party link in this post, you will leave this website and will be forwarded to a third party website where the terms and conditions of use and privacy policy of this website
Location
![]() | MSX International GmbH | |
| Dietzenbach | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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