Teamleiter IT Application Management (m/f/d)

Technical and organisational management of the Application Management Team and further development of the team structure and processes Leadership, coaching and further development of IT Application Management employees Responsibility for stable operation, administration and continuous development of central business applications and cloud services Control and Optimization of IT Service Management Processes by ITIL Planning, implementation and coordination of national and international IT projects Ensuring a professional 2nd level support for supervised applications Licence management and management and monitoring of software and maintenance contracts Close cooperation with internal departments and coordination of external service providers and international locations Participation in IT readiness

Completed training or studies in the IT environment or comparable qualification Multiannual professional experience in application management or in the operation of complex IT landscapes First experience in the professional or disciplinary leadership of employees Very good knowledge of Microsoft environment, especially Microsoft 365, Windows operating systems and modern collaboration solutions Experience in IT project management and management of IT service providers Good knowledge of IT Service Management by ITIL Required knowledge in the following areas: Microsoft 365 (applications and backend) Microsoft Teams and PSTN Phone Matrix42 Enterprise Service Management Cloud Services and SaaS Applications

Ideally ITIL certification Profile Very good knowledge of German and English in word and writing Representative communication and leadership skills High service and customer orientation as well as structured and solution-oriented operation Analytical thinking and organizational skills Independent, conceptual and team-oriented working methods Enthusiasm for modern technologies and digital processes Travel readiness of about 10–20 %

Possibilities for mobile work to agree the work-life balance Flexible working hours based on trust Company bike for private use as part of a bike leasing offer Fitness grant for Pfitzenmeier, Venice Beach, FitBase and Urban Sports Club Attractive, performance-oriented remuneration Continuing and continuing training and a digital learning platform Cost subsidy for the job ticket Occupational pension Weekly fruit basket and free drinks such as water, coffee and tea on site Parking and bicycle cellar Present for company jubilees Regular employee events Variety of discounts in online shopping through corporate benefits Our Benefits Occupational pension: With an attractive and flexible offer, we support you in providing retirement, so that you can look forward to the future. Bikeleasing: Whether you are an e-bike or a city bike – you can purchase your new company bike – also for private use – as part of our bike rental offer. We support the global CO2 neutrality. Family business: Our corporate culture offers an international environment with a family operating climate in which you can take your skills. Feedback talks: We see a constructive, reciprocal and continuous feedback culture as an important basis for your next development and career steps. It contributes to our open, transparent and trusting corporate culture and thus also represents an entrepreneurial success factor. Continuing and continuing training: Lifelong learning and continuous further education is one of the success factors in the dynamic environment in which we act. We therefore allow you to access our digital learning platform so that you can extend your professional, social, methodical and personal skills at any time. Fresh fruit and free drinks: A weekly fresh fruit delivery and free local drinks offer a good start to the day and provide you with healthy energy. The exchange with your team during the coffee break is also not a contradiction. Keep fit: With our fitness grant for Pfitzenmeier, Venice Beach, FitBase and Urban Sports Club, we want to support your health. The range of gyms, courses and locations gives you a wide range of sports programs. Jobticket: Are you traveling by public transport? We are happy to support you with our contribution to the job ticket and also promote ecological thoughts. Jubilare: In order to appreciate our employees, there are individual attentions to company anniversaries as well as pensions to appreciate these special occasions. Mobile work: We offer possibilities for mobile work for more work-life integration and flexibility. Modern working conditions: We offer flexible working hours based on trust, 30 days holiday (based on a 5-day week) and additional special days for special occasions. Onboarding process: For your optimal start at Heidelberg Engineering, we design an individual installation plan for you, so that your successful onboarding is nothing in the way. Parking Whether by bike, scooter or car – our free parking facilities and a separate bicycle cellar in the underground car park are available. Regular employee events: With us there are always opportunities to celebrate joint successes, such as during annual summer and winter festivals, on team events or simply the afterwork meeting. Top location: Our attractive location in Heidelberg with direct access to the motorway, ÖPNV and Heidelberg Main Station allows you to travel faster and easy. Corporate Benefits: Our free access to our corporate benefits platform allows us to offer a variety of discounts and more than 800 brands for our employees in various categories, such as culture, fashion, food, car, finance, etc. .