Customer Service Representative (German and French) (m/f/d)

You are a communication talent and want to take responsibility in an international environment? Then become part of our team as specialist customer service German and French (m/w/x) at our Harsewinkel location. With your commitment, you actively shape the future of our customer support and help grow together. The position must first be fixed for one year. Are you on it? Professional customer contact: You are always in writing and telephone conversation with our international customers: in the healthcare sector – competent and solution-oriented in German, French and English Order processing: You accompany the customer orders through the entire ordering and delivery process. To do this, you apply the orders in our SAP system and work closely with the operational logistics area and quality assurance Return and complaint management: Routinized and professionally edit returns and complaints and coordinate transport disposition and export processing Reporting and master data management: You first write reports and submit the customer and article master data in our SAP system

Training & Experience: Successfully completed commercial training (e.g. Kaufmann/-frau für Büromanagement or Industriekaufmann/-frau) or cross-entrepreneurs:in with experience in customer support Language skills: Very good knowledge of German and good knowledge of French and English in word and writing IT knowledge: Secure handling of MS Office and first experience with ERP systems (ideally SAP) Soft Skills: Communication strength, team orientation and a structured, solution-oriented approach

ArvatoCare – Health insurance: We offer you a free company health insurance with a generous health budget – without a health check Flexible work: Work in a hybrid mobile office structure and with flexible working hours, so that job and private life can be easily agreed with each other Digital & innovative environment: Digitalised and largely automated processes and modern tools await you; you work in an environment where new ideas are welcome and the status quo is regularly questioned Team culture & duz mentality: We live an open duz culture, short decision-making and trusting cooperation; mutual feedback, appreciation and a “we instead of me” minimum set are for us Corporate Benefits: You benefit from attractive employee benefits such as corporate benefits, bicycle leasing and grants (e.g. for Germany Ticket)