Hensoldt | Germany | 84xxx, 82xxx, 73xxx, 89xxx, 88xxx Ulm, Oberkochen, Taufkirchen, Immenstaad | Permanent position | Full time | Published since: 08.10.2026 on stepstone.de
Senior IT Performance Manager (m/f/d)
HENSOLDT is a leading European high-tech company based in Taufkirchen near Munich. The company develops sensor solutions, electronics and software for the areas of air, land, sea, cyber and space, and supports forces around the world to detect threats early and make sound operational decisions. Building on decades of experience in mission-critical sensor technology, HENSOLDT combines radar, optronics, electronics and cyber competencies with data-driven software and artificial intelligence. In the 2025 financial year, HENSOLDT generated sales of EUR 2.46 billion with around 9,500 employees. The company is listed on the Frankfurt Stock Exchange in the MDAX. For the “Inhouse IT / Performance Management” area, we are looking at the Ulm site as soon as possible, alternatively Oberkochen, Taufkirchen or Immenstaad Senior IT Performance Manager (m/d) Performance management creates transparency about the performance, quality and cost-effectiveness of HENSOLDT's global in-house IT. Performance management defines relevant key figures, merges data from different sources and generates meaningful reports for management. The position offers a high design space in the further development of the IT Performance Reporting and the underlying key figures system. .
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Your tasks • Your profile • What we offer
Conception and further development of global IT performance reporting as well as definition and tuning of relevant key performance indicators (KPIs) and measurement variables Creation and further development of management dashboards and reports with Power BI as well as ServiceNow for IT management and other stakeholders Analysis of IT service metrics, such as the quality of service level agreements (SLAs), fault tickets, service requests and orders Ensuring and continuous improvement of data quality and reviewing existing reports with regard to meaningfulness, consistency and user-friendliness Analysis of developments and trends, derivation of loadable statements and identification and follow-up of appropriate measures based on the collected key figures Support for company-wide benchmarks and coordination of relevant key figures and data with the financial and controlling sector
Complete studies in the field of business information technology, computer science, business management, controlling or comparable qualification Multiannual professional experience in performance management, reporting, business intelligence or a comparable data-oriented environment Found experience in the design, analysis and visualization of KPIs and management reports as well as safe handling of Power BI and a strong understanding of data quality Ideally experience as a user of ServiceNow, ideally with dashboards and performance analytics, as well as knowledge in action tracking and user-oriented design of reports Designed analytical and conceptual thinking, ability to interpret complex relationships and communication strength in coordination with different stakeholders Knowledge in the financial and controlling environment, Technology Business Management (TBM) and in the frameworks IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technologies (COBIT) are of advantage Very good knowledge of German and English
Flexible working hours & work-life balance Remuneration & social benefits Personal and professional development Working atmosphere Health and safety Mobility & Sustainability
Contact
 | Hensoldt | |
| 89077 Ulm, Oberkochen, Taufkirchen, Immenstaad | ||
| Germany |
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